I bought a Medion Laptop at Aldi's that had Windows Vista Home Premium already installed on it to go to university. It has been working fine untill a week ago it asked me to validate my windows vista home premium product key, which I found on a sticker on the base of my laptop. After entering this key I was notified in the bottom right corner of my screen that the product I was using was not a genuine windows product, I restarted my laptop and it restarted fine with no notice of not having a genuine windows product.
However, last night, upon signing in it asked me to re-enter my product key again, so I did, only to be notified that it was an invalid key. Again, restarting my laptop I was presented with the same problem only at the top was a heading saying that my product key was already in use...
I need my laptop for uni as all my files are stored on here and I was in the process of backing it all up to CD but had not finished. I need this data urgently so I cannot have the memory wiped.
My diagnostic report is as follows...
Diagnostic Report (1.7.0110.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c4a8
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-9M6MP-TVQKQ-K6FHH
Windows Product Key Hash: dNW1jOl/ZRZVM8lfQL0kPbJgO7w=
Windows Product ID: 89578-OEM-7352704-64142
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {CEC34794-A5C2-49A3-A5C8-5A959CE7992E}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080917-1612
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-761-d003_E2AD56EA-762-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-811-80070057_FA827CE6-153-8007007e_FA827CE6-180-8007007e
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CEC34794-A5C2-49A3-A5C8-5A959CE7992E}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K6FHH</PKey><PID>89578-OEM-7352704-64142</PID><PIDType>3</PIDType><SID>S-1-5-21-51813991-138637000-2864999418</SID><SYSTEM><Manufacturer>MEDION</Manufacturer><Model>WIM2210</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.0E </Version><SMBIOSVersion major="2" minor="4"/><Date>20080304000000.000000+000</Date></BIOS><HWID>3E333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4E0422C12DF201C</Val><Hash>ReTN3VSdpKv0y5eymfd2fyiAPO0=</Hash><Pid>81602-OEM-6801497-73775</Pid><PidType>11</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1648, 9) (null): 0xC004E017
HWID Data-->
HWID Hash Current: OAAAAAEAAwABAAIAAgABAAAAAwABAAEAJJS+/PBZWGu2QEaDsibsIrZ5Fivy9CYlDnps2KxWKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
TCPA Intel CRESTLN
TMOR PTLTD
SLIC MEDION MEDIONAG
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
As you can see I am in quite a predicament
Thankyou very much for your time...
- Tanya
