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PID invalid

Question
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Could someone please help me. I received a virus the other day and every since I lost my validation. I ran the WGA validation and this is what I received. Thanks
Diagnostic Report (1.7.0110.0):
-----------------------------------------
WGA Data-->
Validation Status: PID is invalid
Validation Code: 5
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-CJPY7-KF8YD-87GGD
Windows Product Key Hash: tmL5SR4wxHhYy0WVurJG+BrbcVE=
Windows Product ID: 55274-007-5642092-22923
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {78A4A05A-49FF-4418-B454-690899933CBA}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.8.31.9
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-709-645_025D1FF3-171-1_025D1FF3-85-80004005_FA827CE6-153-8007007e_FA827CE6-180-8007007eBrowser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{78A4A05A-49FF-4418-B454-690899933CBA}</UGUID><Version>1.7.0110.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-87GGD</PKey><PID>55274-007-5642092-22923</PID><PIDType>0</PIDType><SID>S-1-5-21-1060284298-1767777339-839522115</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7250</Model></SYSTEM><BIOS><Manufacturer>MS-7250</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="5"/><Date>20070906000000.000000+000</Date></BIOS><HWID>E8613F7F01848076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65942</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A
RStrikerMonday, October 27, 2008 12:14 PM
Answers
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Rstriker,
Please call our PC Safety line at 1-866-PCSAFETY or 1 (866) 727-2338. This phone number is for virus and other security-related support free of charge. It is available 24 hours a day for the U.S. and Canada.
Detailed information including selecting various regions for support can be located at:
http://support.microsoft.com/common/international.aspx?rdpath=4
PC Safety & Security Websites
Cleaning a Compromised System:
http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx
KB129972 - Computer viruses: description, prevention, and recovery
http://support.microsoft.com/kb/129972/en-us
KB316941 - How to install or upgrade to Windows XP
http://support.microsoft.com/kb/316941/en-us
Install Windows XP:
http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx
Windows Update:
http://www.update.microsoft.com/
Microsoft Security Central:
http://www.microsoft.com/security/default.mspx .
Windows Live OneCare Program:
Windows Live OneCare Safety Scanner:
Microsoft Security Response Center (MSRC):
http://blogs.technet.com/msrc/default.aspx .
Microsoft Security at Home:
http://www.microsoft.com/protect/default.mspx
Security Guidance Center:
http://www.microsoft.com/smallbusiness/support/computer-security-overview.aspx - BulletinsAndAlerts
PC Safety and Security is important. The best way for eradicating malware infections is to re-image your computer. It may provide you with a better peace of mind overall. Please take the time and review the websites. There is a wealth of information for protecting families while using the computer.
ONE thing you can try is the Windows Product Key Update Tool:http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx
This may or may not resolve your issue.
Thank you again for contacting the Windows Genuine Advantage (WGA) program forums.
Rick, MS- Marked as answer by RickImAPC Monday, October 27, 2008 3:35 PM
Monday, October 27, 2008 3:35 PM