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Upgrade product key validation issue RRS feed

  • Question

  • I purchased a Vista Ultimate upgrade from itsnotcheating.com.au and when it comes to entering my product key, I am told it cannot be validated. I am slightly concerned that the product key does not match the 'Windows product key' shown in the diag report below. At the moment I am operating with an unvalidated version for 30 days while trying to come up with a solution to this validation issue.

    I am not sure where to proceed from here and any help will be greatly appreciated.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-6CDQM-RV23K-RP8F7
    Windows Product Key Hash: 7VrYSubZ86JPxkAAnCqEelHYZa4=
    Windows Product ID: 89587-014-0000025-71290
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {FF36A633-8CCB-4820-80DD-483F32BABE0A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FF36A633-8CCB-4820-80DD-483F32BABE0A}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RP8F7</PKey><PID>89587-014-0000025-71290</PID><PIDType>5</PIDType><SID>S-1-5-21-1747092019-1721344238-1227550639</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-MA770T-UD3P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20090410000000.000000+000</Date></BIOS><HWID>67323507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>29FDF9BB027CB0E</Val><Hash>KtQuTxwaWjt9e90dQHq1GQctHiE=</Hash><Pid>81602-391-5251951-68071</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89587-00142-014-000002-00-3081-6000.0000-1572009
    Installation ID: 015274666485176595400431429890005016222450630950138574
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: RP8F7
    License Status: Initial grace period
    Time remaining: 43140 minute(s) (29 day(s))

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEA6GH+kaK54KgYiFTyEDNI3nbp8vRMNnAurFaOLg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      SSDT            PTLTD         POWERNOW
      TAMG            GBT           GBT   B0


    Saturday, June 13, 2009 8:29 AM

Answers

  • Hello If Dh,

     

    Thank you for visiting our forum and providing your MGA Diagnostic results. According to your Diagnostic Report, your copy of Vista was a Keyless Install and the Product Key listed is the default Keyless Install Key for Vista Ultimate.  When a user installs a copy of Vista, they have a choice to enter a product key, during install, or not. 

     ~ If the user does enter a valid Product Key, Vista can tell from the key that was entered, what version of Vista to install (example: If the key is a Home Basic key, then Vista knows to install Home Basic).

          ~ If the user does not enter a Product Key during install (called a Keyless Install), then Vista must ask the user what version of Vista to install. Since no key was used during the install, Vista uses its own default product key (also known as the Keyless Install Key). While the Keyless Install key is in use, Vista is in Trial Mode and allows full Vista Functionality for 30 days and then goes into Reduced Functionality mode.

    If the user wishes to use Vista longer than 30 days, they must Change the Product key to a Valid Vista Product Key for the installed version of Vista (example: if Vista Ultimate was installed during the Keyless Install, the user must use a Vista Ultimate Product Key to convert it from a trial to a full version. but if the user's Product Key is for any lower versions of Vista (such as Vista Home Basic), Vista Ultimate would not accept it)

          If you’re Valid Vista Product Key, which came with in the retail box, is for Vista Home Premium, then click the start button, right-click "Computer" and select "Properties". In the window that comes up click "Change Product Key" and enter the product key listed in the Vista retail box. (When asked to Activate, please activate by phone and talk to a Live Activation Rep, to activate)

     

    Thank you,

    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Tuesday, June 16, 2009 7:03 PM

All replies

  • BUMP!
    Tuesday, June 16, 2009 4:22 AM
  • Hello If Dh,

     

    Thank you for visiting our forum and providing your MGA Diagnostic results. According to your Diagnostic Report, your copy of Vista was a Keyless Install and the Product Key listed is the default Keyless Install Key for Vista Ultimate.  When a user installs a copy of Vista, they have a choice to enter a product key, during install, or not. 

     ~ If the user does enter a valid Product Key, Vista can tell from the key that was entered, what version of Vista to install (example: If the key is a Home Basic key, then Vista knows to install Home Basic).

          ~ If the user does not enter a Product Key during install (called a Keyless Install), then Vista must ask the user what version of Vista to install. Since no key was used during the install, Vista uses its own default product key (also known as the Keyless Install Key). While the Keyless Install key is in use, Vista is in Trial Mode and allows full Vista Functionality for 30 days and then goes into Reduced Functionality mode.

    If the user wishes to use Vista longer than 30 days, they must Change the Product key to a Valid Vista Product Key for the installed version of Vista (example: if Vista Ultimate was installed during the Keyless Install, the user must use a Vista Ultimate Product Key to convert it from a trial to a full version. but if the user's Product Key is for any lower versions of Vista (such as Vista Home Basic), Vista Ultimate would not accept it)

          If you’re Valid Vista Product Key, which came with in the retail box, is for Vista Home Premium, then click the start button, right-click "Computer" and select "Properties". In the window that comes up click "Change Product Key" and enter the product key listed in the Vista retail box. (When asked to Activate, please activate by phone and talk to a Live Activation Rep, to activate)

     

    Thank you,

    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Tuesday, June 16, 2009 7:03 PM