New States on Incident Entity

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  Hi Bugra,

  See if this link helps?

  http://msdn.microsoft.com/en-us/library/dn689032.aspx

  Regards,

  Jithesh

  • Marked as answer by Bugra Samli Thursday, October 9, 2014 6:42 AM

  Wednesday, October 8, 2014 11:31 AM
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  Hi Burga,

  It's best to create new status reason in the States and use them accordingly.

  Please refer to screens below which we have used in our project:

  

  Saad

  • Proposed as answer by Jithesh Karumampatty Kalam Wednesday, October 8, 2014 12:00 PM
  • Marked as answer by Bugra Samli Thursday, October 9, 2014 6:42 AM

  Wednesday, October 8, 2014 11:51 AM
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  you can't add new status, so you need to use status reason only.

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  • Proposed as answer by Jithesh Karumampatty Kalam Wednesday, October 8, 2014 12:00 PM
  • Marked as answer by Bugra Samli Thursday, October 9, 2014 6:42 AM

  Wednesday, October 8, 2014 11:59 AM

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