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  • General discussion


    The last time I ran the windows genuine app it came back failed for office share point designer 2007. Everything on my computer is licensed and legal. The share point designer is a download from the TechNet site of which I have a valid subscript to and the key used was the key provided by Microsoft. This is a very frustrating to continue to receive validation every time you want download updates or templates from Microsoft. It is even more frustration when you application fails the software that was provided my Microsoft. I don’t understand the benefit if your app detects fails positives even if rare.


    Sunday, September 9, 2007 1:25 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  



    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.


    Sunday, September 9, 2007 4:19 PM