Hello SnowzSan1,
You wrote, " I refuse to pay HP for a couple of recovery disc."
Tell the customer that one Microsoft-approved method for putting a genuine installation of Windows back onto the computer is to use those recovery discs. Generally HP discs are relatively inexpensive. The customer should have povided them
to you--what are the chances of getting the customer to pay for the recovery discs?
The other is to purchase and install a "refurbished pc" license for Windows.
I priced them out at $17 CAN and the customer is trying to tell me I should have to pay for them... To be honest, this is actually my 64th customer and I've never met someone who felt so self-entitled. But in all actuality I'm only charging $20 CAN for a complete
physical PC clean up, reapplying new thermal paste, either fixing or redoing their Windows installation, putting MSE, downloading all updates, checking the status of their hardware and replacing broken parts with parts I have that are similar, and making sure
their installations are genuine. Only reason I do it so cheaply is because of a trip I made to the local dump to get rid of garbage from renovations and noticed the immense pile of computers that people throw out because they 'stopped working' and it's usually
cheaper to buy a new one. So I offer cheap repairs to people who can't afford that kind of useless spending.
But anyways, the customer refused to buy the disc herself. So with the code she has though, is there any other options other than purchasing recovery disc? There is no way I can use the code on the side? It's worked SEVERAL times before with Acers, Dells, Patriots,
eMachines, and even an Alienware. What makes this code so irritatingly different?
