We have CWA 2007 R2 setup as "External". Using 2007 R2 Front-End and Edge servers as well.
When we login to CWA and initiate a remote desktop, the first try times out and fails. We initiate it again a second time and it connects fine.
I've copied a bit of the logfile here:
The CWA user is
ocstest@primegrp.com and the recipient is
luke.pfaffinger@primegrp.com
***********THIS IS THE FIRST ERROR*************
TL_INFO(TF_PROTOCOL) [0]0B5C.1E6C::06/15/2009-18:42:22.614.00058c4e (SIPStack,SIPAdminLog::TraceProtocolRecord:SIPAdminLog.cpp(122))$$begin_record
Instance-Id
Direction
Peer
Message-Type
Start-Line
From
To
CSeq
Call-ID
Via
Via
Record-Route
User-Agent
Proxy-Authorization
Content-Length
Message-Body
$$end_record
: –: 0: Kerberos qop="auth", realm="SIP Communications Service", opaque="CD822AF8", targetname="sip/laocs2.primegrp.com", crand="cd21ba43", cnum="86", response="602306092a864886f71201020201011100ffffffff7ee09442b9d05557425ccdb0a95f99ed": UCCAPI/3.5.6907.9 OC/3.5.6907.22 (Microsoft Office Communicator 2007 R2): <sip:primepool.primegrp.com:5061;transport=tls;ms-fe=laocs2.primegrp.com;opaque=state:T:F:Ci.Rd4600;lr;ms-route-sig=ac9BcLkrsgYfmidrrKxpv443gFpLWRAnHZ47-5xQAA>;tag=267A68BFD21BA76C94853C7A6FFBAE54: SIP/2.0/TLS 10.10.101.89:53252;branch=z9hG4bKb811dcc;ms-received-port=53252;ms-received-cid=E5700: SIP/2.0/TLS 10.10.101.33:5061;branch=z9hG4bKB4B40FD4.D971029178A699EB;branched=TRUE;ms-internal-info="ctqTT-kFktLBK7B9EiCBYvSYKEgmmRAnHZZxuKCAAA": 721b5609-53dd-4e55-8a9f-de1a41cbdd0b: 73 INVITE: <sip:luke.pfaffinger@primegrp.com>;epid=10352f6b03;tag=811e3b28bd: SIP/2.0 487 Request Terminated: "ocstest"<sip:ocstest@primegrp.com>;epid=244DC7CBA9;tag=f4fe75923: response: 10.10.20.165:49235: incoming: 00024DAE*************************THIS IS THE SECOND ERROR********************
TL_INFO(TF_PROTOCOL) [0]0B5C.1E6C::06/15/2009-18:42:22.837.00059e17 (SIPStack,SIPAdminLog::TraceProtocolRecord:SIPAdminLog.cpp(122))$$begin_record
Instance-Id
Direction
Peer
Message-Type
Start-Line
From
To
CSeq
Call-ID
VIA
CONTENT-LENGTH
SERVER
Message-Body
$$end_record
: –: RTCC/3.5.0.0 CWA/3.5.0.0: 0: SIP/2.0/TLS 10.10.101.33:60141;branch=z9hG4bK58EFC38E.959C9E7F798549EE;branched=FALSE,SIP/2.0/TLS 10.10.20.20:49775;ms-received-port=49775;ms-received-cid=E2600: 721b5609-53dd-4e55-8a9f-de1a41cbdd0b: 1 BYE: "ocstest"<sip:ocstest@primegrp.com>;tag=f4fe75923;epid=244DC7CBA9: SIP/2.0 481 Call Leg/Transaction Does Not Exist: ""<sip:luke.pfaffinger@primegrp.com>;tag=e8e5fe41a2;epid=7fbfafa16f: response: external-im.primegrp.com:8086: incoming: 00024DBFThanks
-jim
