I have started using Outlook Client recently and facing an issue when i create an email and perform both the operations -
After this i perform 'Synchronize With CRM', even after doing the email activity is not created in CRM.
Please suggest if i need to perform any setting.
Basic Settings that i have done is -
Process E-mail using: Server Side Synchronization
Server Profile: Exchange Profile (the profile you set up for Server side Synchronization)
Incoming E-mail: Server Side Synchronization or Email Router
Outgoing E-mail: Server Side Synchronization or Email Router
Appointments, Contacts, Tasks: MS Dynamics CRM For Outlook
Outlook Version :
Any help would be appreciated. Thanks