locked
Windows 7 Ultimate Sudden Validation issue RRS feed

  • Question

  • Windows 7 Ultimate was purchased from an OEM reseller with activation key in April 2011

    This has worked correctly until today when I have booted my laptop to be greeted with the Not Valid desktop?

    Here is the diagnostic report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {64BF59CC-90E6-44DB-AB6F-908EABCB30B4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Project Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Simon\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{64BF59CC-90E6-44DB-AB6F-908EABCB30B4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1780528502-3721803682-1968523657</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D620                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="4"/><Date>20080516000000.000000+000</Date></BIOS><HWID>C2783107018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63845</Pid><PidType>14</PidType></Product></Products><Applications><App Id="3A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-2057-7600.0000-1132011
    Installation ID: 018211863115178046881351149500433962105801616000857256
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 4
    Trusted time: 25/12/2013 08:00:00

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:25:2013 07:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAMAAgABAAIAAQADAAAABAABAAEA6GH+cQfOdxZONOpOuoosEOCxGrneiMXs3+aycupk/ALadYQQ9Eg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   M07    
      FACP DELL   M07    
      HPET DELL   M07    
      MCFG DELL   M07    
      ASF! DELL   M07    
      TCPA DELL   M07    
      SLIC DELL   M07    
      SSDT PmRef CpuPm

    Wednesday, December 25, 2013 8:06 AM

Answers

  • Probably because you just installed SP1? - the installation of the Service Pack will have removed the hack patching the system together.

    Perhaps you ran a few system cleanup/repair tools - these may have been able to remove the hack.

    Perhaps your AV broke the hack - or perhaps you started dual-booting.

    There are NO legal download sales of Windows except from Microsoft, Dell, and Hewlett Packard (and I'm not sure about the last two any more)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, December 26, 2013 7:07 PM
    Moderator

All replies

  • Unfortunately, your installed copy of Windows 7 Ultimate (OEM SLP) is counterfeit.  It cannot be installed and activated on your Dell PC manufactured in 2008.  If you had read the licensing terms, it states that OEM SLP license is only valid for the original computer it was included with and cannot be resold or transferred.   You will need to replace it with a genuine version of Windows 7.  Example

    Carey Frisch

    Wednesday, December 25, 2013 8:30 AM
    Moderator
  • This copy was purchased from an OEM product reseller along with a bigger hard drive (as OEM rules do not permit purchase of OEM software without hardware) I paid £140 for this copy of Windows 7 which has run perfectly for 2 years and 8 months. How can I resolve this? I am not at all happy about paying for Windows 7 again... I do not recall the website stating any limitation on what hardware the licence covered, have I been completely scammed???
    Wednesday, December 25, 2013 11:12 AM
  • Does the COA sticker Key match the one in the report?

    OEM rules changed significantly with the release of Windows 7, and no longer include the requirement for a hardware purchase.

    What does the disk/package look like?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, December 25, 2013 11:56 AM
    Moderator
  • 2. INSTALLATION AND USE RIGHTS.

    a. One Copy per Computer.

    The software license is permanently assigned to the computer with which the software is distributed. That computer is the "licensed computer."


    Carey Frisch

    Wednesday, December 25, 2013 7:11 PM
    Moderator
  • The software was supplied as a downloadable ISO which I also paid £5 extra to get the download saved in a secure account which could be logged into if I needed to download the ISO again for any reason. The license was emailed to me in the form of a receipt for the purchase with the Key printed in the description of the purchase. I recall the site saying the software was official and had some kind of guarantee that the software was legitimate and 100% authentic. As this was purchased 2 Years and 8 months ago I do not even remember the website it was purchased from let alone have any comeback after this length of time. I just can't understand why the OS would be fine for this length of time then suddenly be flagged as not genuine?.
    Thursday, December 26, 2013 6:53 PM
  • Probably because you just installed SP1? - the installation of the Service Pack will have removed the hack patching the system together.

    Perhaps you ran a few system cleanup/repair tools - these may have been able to remove the hack.

    Perhaps your AV broke the hack - or perhaps you started dual-booting.

    There are NO legal download sales of Windows except from Microsoft, Dell, and Hewlett Packard (and I'm not sure about the last two any more)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, December 26, 2013 7:07 PM
    Moderator
  • Nothing has really changed with my set up... I have access to windows 7 Pro or Windows 8 Pro via my MS Partner program but my laptop is set up just the way I want it and I really don't like the idea of starting again from scratch. Guess I shouldn't have been so gullible to believe I could pick up OEM software cheaper than the retail equivalent (wasn't MS partner at the time). A quick Google brings up lots of sites still selling OS's as OEM for a lot less than retail. MS needs to bring these scammers down...
    Thursday, December 26, 2013 7:28 PM
  • There are still OEM copies of Windows available - but they have never been available by download anywhere.

    If you have a Retail Ultimate license free from your Action Pack, then you can use that to make the system genuine - use the Change Product Key option at the bottom of the System properties screen.

    MS is fighting all the priates, all the time - but it can take months to get a site taken down, and it only takes minutes to set up a new one (or four, or fifteen!).

    actually bringing successful prosecutions against counterfeiters can take a lot longer, and a lot more money than it may be worth, except in the case of high-volume vendors and the suppliers/middlemen. MS still sees little in the way or recompense for their efforts because of jurisdictional problems, especially where the miscreant funnels the money into a third/fourth country before getting  caught.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, December 26, 2013 8:32 PM
    Moderator
  • The software was supplied as a downloadable ISO which I also paid £5 extra to get the download saved in a secure account which could be logged into if I needed to download the ISO again for any reason. The license was emailed to me in the form of a receipt for the purchase with the Key printed in the description of the purchase. I recall the site saying the software was official and had some kind of guarantee that the software was legitimate and 100% authentic. As this was purchased 2 Years and 8 months ago I do not even remember the website it was purchased from let alone have any comeback after this length of time. I just can't understand why the OS would be fine for this length of time then suddenly be flagged as not genuine?.

         Please feel free to submit a confidential Counterfeit Software Report.

    Carey Frisch

    Friday, December 27, 2013 2:13 AM
    Moderator