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Cant access my files RRS feed

  • Question

  • I signed into my account on my laptop but upon inputting the password i saw "welcome" and i thought that it was my account loading but then the screen displayed "preparing windows". When the computer finally showed the desktop screen, a notification came up that microsoft has created a temporary profile for me because my files cannot be accessed  right now and i should sign out and sign in again. I tried that but am still not able to access my files......

    HELP!!

    Tuesday, April 4, 2017 2:40 PM

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