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Re: Product Key RRS feed

  • Question

  • i too am having trouble with my product key that is located on the bottom of my laptop.

    i did as you said and ran the diagnostics tool and it told me part of a different product key.

    i was wondering if there is any way of me getting the entire product key that the diagnostics tool came up with.

    Monday, July 7, 2008 5:41 AM

Answers

  • Smiles44,

     

    Your Windows Vista and Office 2007 installations are Genuine.

     

    As I expected, you have an HP laptop and the product key shown by the mgadiag utility is the "master key" that was issued by MS to HP.

     

    This section tells you the last three groups of the key, and Windows OS version is 6 which is Vista:

     

    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

     

    This section of the mgadiag tells you the computer manufacturer and model:

     

    }</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4244514561-1943096285-3905014533</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2700 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>F.2A</Version><SMBIOSVersion major="2"

     

    So if you go to the Vista section of this forum and enter the part of the Product Key shown by the mgadiag utility into the Search box, you get about 162 hits.  Look at the mgadiag on each hit and you'll see each one is an HP laptop, which absolutely verifies that the installed Product Key is (a) genuine and (b) the "master key" issued to HP by Microsoft.

     

    As I mentioned, the big manufacturers make thousands of computers a day so it would be impossible for them to separately activate each one with its own Product Key.  So they use a master image made up with the master key and put that onto each hard disk to be installed on that type of HP laptop.

     

    So you are 100% genuine and have nothing to worry about!

    Tuesday, July 8, 2008 5:37 PM
  • Smiles44,

     

    What kind of problem are you having with Office 2007?

     

    If the computer is almost new, then it may have come from HP with a 60-day trial version of Office 2007.  If so, the trial requires you to enter a product key to activate the trial and then when the trial has run its course, if you decide to go ahead and purchase a "perpetual" version of Office, that will require yet another product key.  Depending upon how you purchase the perpetual license, you may get the perpetual product key emailed to you if you buy directly from Microsoft, or if ou choose to purchase at retail the perpetual product key will of course be in the retail packagng on a yellow-orange sticker.

     

    Assuming your HP came with the 60-day Office trial preinstalled, the product key to get your trial started should have come printed on materials that came with the computer.

     

    If you have a trial that you downloaded from Microsoft, then the registration process for the download displays your trial prodict key on your computer screen and IIRC it will also send the product key to the email address you entered during the registration process.

     

    Wednesday, July 9, 2008 5:35 AM

All replies

  • Smiles44,

     

    Did the XP installation come up as Genuine?

     

    Since you have a laptop it is very likely that it is from a major name-brand manufacturer.  With computers from big-name manufacturers, it is expected and normal that the Product Key (PK) on the Certificate of Authenticity label be different from the one reported by the mgadiag utility.  The Product Key being reported by the mgadiag utility is the valid, Genuine PK issued to the manufacturer by Microsoft to use to deploy their standard Windows XP installation to their many computers.  Microsoft allows major manufacturers to do it this way because it would be way too time consuming and cumbersome for these big computer manufacturers to do a separate installation and activation for every one of the millions of computers they sell.

     

    Run the mgadia utility, then enter the last 3 groups of characters into this forum's search.  Read the posts that come up and you will find that they are all from the same manufacturer as yours is.

     

    Or post the mgadiag report here.

     

    Monday, July 7, 2008 2:32 PM
  •  

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {7F872435-DE5B-4EB6-AACB-CF395A6064E0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7F872435-DE5B-4EB6-AACB-CF395A6064E0}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4244514561-1943096285-3905014533</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2700 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>F.2A</Version><SMBIOSVersion major="2" minor="4"/><Date>20080325000000.000000+000</Date></BIOS><HWID>D4323507018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    thats what the report came up with

    Tuesday, July 8, 2008 2:07 AM
  • Smiles44,

     

    Your Windows Vista and Office 2007 installations are Genuine.

     

    As I expected, you have an HP laptop and the product key shown by the mgadiag utility is the "master key" that was issued by MS to HP.

     

    This section tells you the last three groups of the key, and Windows OS version is 6 which is Vista:

     

    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

     

    This section of the mgadiag tells you the computer manufacturer and model:

     

    }</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4244514561-1943096285-3905014533</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2700 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>F.2A</Version><SMBIOSVersion major="2"

     

    So if you go to the Vista section of this forum and enter the part of the Product Key shown by the mgadiag utility into the Search box, you get about 162 hits.  Look at the mgadiag on each hit and you'll see each one is an HP laptop, which absolutely verifies that the installed Product Key is (a) genuine and (b) the "master key" issued to HP by Microsoft.

     

    As I mentioned, the big manufacturers make thousands of computers a day so it would be impossible for them to separately activate each one with its own Product Key.  So they use a master image made up with the master key and put that onto each hard disk to be installed on that type of HP laptop.

     

    So you are 100% genuine and have nothing to worry about!

    Tuesday, July 8, 2008 5:37 PM
  • Hi Smiles44,

     

     Dan is absolutly correct, i'm just going to explain it in a slightly diffrent way, that may make more sense:

     

    Computers, that are built by large manufactures, that come with Vista Pre-Installed, come with two (2) Product Keys:

     

    1) OEM SLP: (as Dan called, a Master Key) This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    2) COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key (and is unique to your computer), but should only be used in limited situations. The key must be manually activated, but you must Activate by Phone.

     

    Your Diagnostic Report shows everything as Genuine and I don't see any additional error codes, but if you are having any Vista Activation or Validation related problem, please create a new thread and provide a detailed description of the issue.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

     

    Tuesday, July 8, 2008 10:54 PM
  •  

    i'm still confused about what product key to enter.

    am i supposed to put the 3 sets of digits of my product key from above in a search engine?

    is that where i can find the product key that will fully activate my microsoft office?

    Wednesday, July 9, 2008 12:39 AM
  • Smiles44,

     

    What kind of problem are you having with Office 2007?

     

    If the computer is almost new, then it may have come from HP with a 60-day trial version of Office 2007.  If so, the trial requires you to enter a product key to activate the trial and then when the trial has run its course, if you decide to go ahead and purchase a "perpetual" version of Office, that will require yet another product key.  Depending upon how you purchase the perpetual license, you may get the perpetual product key emailed to you if you buy directly from Microsoft, or if ou choose to purchase at retail the perpetual product key will of course be in the retail packagng on a yellow-orange sticker.

     

    Assuming your HP came with the 60-day Office trial preinstalled, the product key to get your trial started should have come printed on materials that came with the computer.

     

    If you have a trial that you downloaded from Microsoft, then the registration process for the download displays your trial prodict key on your computer screen and IIRC it will also send the product key to the email address you entered during the registration process.

     

    Wednesday, July 9, 2008 5:35 AM