Garael,
The problem you are encountering is the trial version of SharePoint Designer 2007 which was installed. You are receiving an error status 104 which is an unknown PID. Trial and Beta versions of Office Suites will not pass the Office Genuine Advantage (OGA) controls. OGA sees the Trial version and then flags the computer as having a non-genuine installation of Office. You will have to uninstall the trial version of SharePoint Designer 2007. This can cause the other Office Suite not to pass the OGA control. In turn this may be why downloading templates aren’t working. Please use the disk and uninstall the software.
1) Logon to the PC that is experiencing the notifications as a user with “ADMINISTRATOR” privileges.
2) Download the tool: http://go.microsoft.com/fwlink/?linkid=52012 click RUN.
3) When the tool loads, click “CONTINUE”.
4) Is the “RESOLVE” button available? If so, please click “RESOLVE” to allow the diagnostic tool repair the issue.
5) From the Windows tab, click the COPY button.
6) Please reply back to this post and PASTE the entire results into reply of this post.
Please restart the computer after you uninstall the trial version of SharePoint Designer 2007. Next try and activate Office Programs in question and download required templates. Should this not work then try to active via the telephone. Activate Office by using the Internet, you can select the “Activate by using the telephone” option. To activate the product this way, follow these steps:
1) Start any Office program.
2) In the “Office Activation Wizard”, click the “Activate by using the telephone” option, and then click Next
3) Read the “Microsoft Office Privacy Policy” page, and then click “Next”.
Note: You are not required to read the Microsoft Office Privacy Policy to continue these steps in Microsoft Office 2007. A link to the Microsoft Office Privacy Policy is provided so that you can read it at any time.
4) In the “Select your location” list, select a country or region. Call the telephone number that is listed on line 2. The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided.
5) Click “Next”
6) On the “Activation Complete” page, click “Finish”.
Please reference the following KB Article should you have any problems http://support.microsoft.com/kb/903275/en-us. Here you will find links for various resolutions which you may encounter. Also reference the following site for various telephone activation centers: http://support.microsoft.com/kb/326851. Please re-post here should you need further assistance. Thank you and have a great day!
Thank you
Stephen Holm
OGA Forum Manager
