RUNTIME ERROR MESSAGE

• Question

• 

  

  0

  Sign in to vote

  I'M NOT TOO SMART ON THIS STUFF AND SURE COULD USE SOME HELP.

   

  WHEN TRYING TO LOG INTO AOL I RECEIVE THE FOLLOWING ERROR MESSAGE:

   

  "MICROSOFT VISUAL C++ RUNTIME LIBRARY

   

  RUNTIME ERROR

   

  PROGRAMS: c:\programfiles\america online 9.0c\waol.exe

   

  This application has requested the runtime to terminate in an unusual way. Please contact the applications support team for more information."

   

  I HAVE TRIED TO GET HELP PREVIOUSLY FROM MICROSOFT, AOL AND DELL TO NO AVAIL. THERE HAVE BEEN TIMES WHERE I CAN LOG IN OKAY ON THE FIRST ATTEMPT BUT GET THIS MESSAGE THE NEXT TIME I TRY TO ACCESS. I HAVE ALSO DOWNLOADED THE LATEST RUNTIME UPDATES, WHICH HAVE HELPED FOR A TIME BUT THEN I HAVE THE PROBLEM AGAIN.

   

  PLEASE HELP.

   

  THANKS

  Wednesday, October 10, 2007 12:51 AM