Principal ribbon dissappear on Contacts, user....etc RRS feed

  • Question

  • Hi everybody, 

    I have an error on all the pages of my CRM, when an user log in the application the ribbon on contacts (for example) dissapears, so he can do nothing in this screen, this happens in IE 9 and IE 10, Chrome.... can somebody help me? thanks in advance

    Tuesday, April 22, 2014 2:12 PM

All replies

  • Is it an On- Premise installation or online?

    I had a similar issue with a client - turned out that their deployment properties were configured to work with HTTP - but they were accessing CRM with HTTPS while HTTP was not accessible - this caused the ribbon to disappear on most forms as it was trying to access the ribbon VIA HTTP. 

    Please vote if you find my post helpful - Thanks

    Wednesday, April 23, 2014 1:36 PM