0xc004f059 - Windows says Original license validation has failed though it has original OS version provided by OEM

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  "Srinath0404" wrote in message news:856d90f2-300c-4f4e-94f3-8ab7cea0501e...

  Hi,

  0xc004f059 - Windows says Original license validation has failed though it has original OS version provided by OEM.  The license validaton was also done long time back. 

  Diagnostic tool report as below :

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
  Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  

  Other data-->
  SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS

   

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Partial Product Key: 3Q6C9
  License Status: Notification
  Notification Reason: 0xC004F059.
  Remaining Windows rearm count: 2
  Trusted time: 24-06-2012 21:57:26

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C533
  

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: no, invalid SLIC table
  

  Kindly assist with the issue above and how to prove that the copy installed by OEM is original.

   

   

  The problem is caused by the invalid SLIC table highlighted above.

  The solution is to rebuild the Licensing Store and if necessary change the Key to the one on the COA sticker on the machine's case

   

  Please first try recreating the Licensing Store.

   

  Recreate the Licensing Store

  1) Click Start button.

  2) Type: CMD.exe into the 'Search programs and files' field

  3) Right-Click on CMD.exe and select Run as Administrator

  4) Type: net stop sppsvc (It may ask you if you are sure, select yes)

  Note: the Software Protection service may not be running, this is ok.

  5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  6) Type: rename tokens.dat tokens.bar

  7) Type: cd %windir%\system32

  8) Type: net start sppsvc

  9) Type: slui.exe

  10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

  If you are asked for your Key, use the one on the COA sticker on the machine's case

   

  Reboot and Post back with a new MGADiag report

     

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Monday, June 25, 2012 9:52 PM
  • Marked as answer by Darin Smith MS Thursday, June 28, 2012 6:24 PM

  Sunday, June 24, 2012 4:43 PM

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  Thnx Noel. 

  I had repeated the above steps except step where i was not asked to reenter the old key rather, a new key or with an option to purchase a new key.  Also I dont know if I remember the Windows Key as the label beneath my laptop does not have the key information. kindly help.

  Copied the MGADiag report after restart as below :

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
  Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {2DF6B488-5DD1-446B-8381-3CD6BBA0CCBE}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120503-2030
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{2DF6B488-5DD1-446B-8381-3CD6BBA0CCBE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1857476642-1520888690-2243886153</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS><HWID>46803107018400F8</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>94436407C3F2586</Val><Hash>Nh+O7p+E5Ha5+8Lxn9JfFULj9GM=</Hash><Pid>89388-707-9845457-65537</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C533
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 4:13:2012 14:01
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: NAAAAAEAAgABAAIAAAABAAAABAABAAEA6GHuyc4Pen+87DL89mXWFfh+sPZKPliXVg9Gyg==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: no, invalid SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   HPQOEM  SLIC-MPC
    FACP   HPQOEM  SLIC-MPC
    HPET   HPQOEM  SLIC-MPC
    BOOT   HPQOEM  SLIC-MPC
    MCFG   HPQOEM  SLIC-MPC
    ASF!   HPQOEM  SLIC-MPC
    SLIC   HPQOEM  SLIC-MPC
    SSDT   PmRef  CpuPm

  Monday, July 2, 2012 7:01 PM
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  Without the proper Key from the COA sticker you have very limited choices.

  Your problem is that for some reason, the system is unable to properly read the SLIC table in the BIOS, which is required to be able to self-activate the OEM_SLP Key with which the computer came installed.

  The normal solution is to change the Key to the one on your COA sticker - but you say that you are unable to read the Key there.

  In such circumstances, the only things you can do are

  1) recreate the Licensing Store - in case it's a minor software problem causing the misread
  2) try updating the BIOS to the latest available Vista-compliant one, from the manufacturer's website
  3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table
  4) a reformat and reinstall using the manufacturer's recovery media
  5) purchase a new license for Windows (or a new computer)   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, July 2, 2012 7:37 PM

  Moderator