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subscription expires 2 days after loading new OneCare RRS feed

  • Question

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    I just loaded OneCare 2.0 and I see where it says my subscription ends in two days and offers me the opportunity to renew.  Why?  How long does my subscription last?  And, will it automatically end two days after I just installed it?
    Sunday, January 13, 2008 12:47 PM

Answers

  • If you have just installed and activated OneCare and it is reporting that your subscription is expiring, check your PC date and time. Also, verify your subscription status by signing in at http://billing.microsoft.com.

    Your subscription is for 12 months from date of activation.

    If you need help, please contact support - 

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

     

    -steve

    Sunday, January 13, 2008 7:33 PM
    Moderator