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    Since I installed Microsoft Office Professional, the menus for Windows Validation application on the system tray are in Chinese. I also get popups in Chinese. How can I change it to English? I run Windows Vista.
    Thursday, August 13, 2009 3:14 PM

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    Hello,


      While I don't know why the notification is in Chines, I can tell you that the reason you are getting the notification is because the Microsoft Office Professional was installed using an Invalid Volume License Key.  The reason it is Invalid is because the Key was not made by Microsoft. It was created using a Key-Gen program that creates keys that look and act like proper VLK, but will not pass Validation because Microsoft did not make it.

      I highly recommend uninstalling the Office program, contact the person or company that sold you the software and demand either Genuine Microsoft Software or a Full Refund.  You may need to work with eBay if the seller refuses. 

      I also encourage you to submit a Piracy Report at http://microsoft.com/piracy  

    Thank you,
    Darin MS
    Monday, August 17, 2009 6:32 PM

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    Hi gideonfell,


      I have not encounter this type of issue before. Is the rest of your Windows in English (or some other Non-Chinese language)?  Where did you buy the Microsoft Office Professional (country and store) 

      Also, would you download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    If you do not have access to the Start Button:
    1) Login to Vista and click the option that brings up Internet Explorer.
    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
    3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
    4) When the program runs, click the “Continue” button, then click the “Copy” button.
    5) Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/8586ab82-ab8c-48a5-ab25-14d99993fc67.
    6) In a reply post, paste the Diagnostic Report.

    Thank you,
    Darin MS

    Friday, August 14, 2009 6:00 PM
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    I bought it on eBay. I am in the US. THe Windows language selection is English (United States).

    The report:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {49CB114D-1F45-4E3E-AB2F-B28C3039F751}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: 1.7.105.14
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 108
    Version: 1.7.105.14
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 1.7.111.0
    Signed By: N/A, hr = 0x800b0100
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{49CB114D-1F45-4E3E-AB2F-B28C3039F751}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2566998608-607903663-3535748697</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KX745AV-ABA m9600t</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.13   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090430000000.000000+000</Date></BIOS><HWID>FE313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.7.105.14"/><File Name="OGAAddin.dll" Version="1.7.105.14"/><File Name="OGAVerify.exe" Version="1.7.105.14"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>4144AF90BE02D86</Val><Hash>evW13rzf7AMfi+NbA9zGaJ8HzN0=</Hash><Pid>89409-707-0947323-65986</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-1033-6001.0000-1712009
    Installation ID: 014156636971085044518574301715762894500753915462609071
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: NgAAAAIAAAABAAEAAwACAAAAAwABAAEAonZkoDaxtJG2GrxhLjLWh/L06NDyHf38GAe+KeqC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     

    Saturday, August 15, 2009 2:40 PM
  • Question
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    Hello,


      While I don't know why the notification is in Chines, I can tell you that the reason you are getting the notification is because the Microsoft Office Professional was installed using an Invalid Volume License Key.  The reason it is Invalid is because the Key was not made by Microsoft. It was created using a Key-Gen program that creates keys that look and act like proper VLK, but will not pass Validation because Microsoft did not make it.

      I highly recommend uninstalling the Office program, contact the person or company that sold you the software and demand either Genuine Microsoft Software or a Full Refund.  You may need to work with eBay if the seller refuses. 

      I also encourage you to submit a Piracy Report at http://microsoft.com/piracy  

    Thank you,
    Darin MS
    Monday, August 17, 2009 6:32 PM
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    I ran the validation from Microsoft.com and it said it was genuine.
    Monday, August 17, 2009 10:52 PM