help blue star RRS feed

  • Question

  • i cannot get rid of blue star on my genuing copy of xp pro spent days looking. Will i have to wipe my hard drive or buy bew computer? can past results of test will not let me. Mricosoft should pay the cast of sorting this out
    Friday, March 2, 2007 7:45 PM


  • Hello Seela,

      I do not understand why you can't post the results from the Genuine Diagnostics tool.

    (Download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.)

      Without that Diagnostics Report, I have no way of figuring out the extent or resolution for your issue. Can you desribe the issue you are having with copy/pasting the Diagnostics Report into the Forum?

    Thank you,
    Darin Smith
    WGA Forum Program Manager


    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.


    Friday, March 2, 2007 10:35 PM