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Another case of Windows Vista (TM), Build 6002, This copy of Windows is not genuine RRS feed

  • Question

  • Hello,

    I've been using my desktop for the last few years, and just the other day I got a message in the bottom right of my screen.  This message says:  Windows Vista (TM), Build 6002, This copy of Windows is not genuine.  After reading the comments in this forum, I went ahead and ran the Microsoft Genuine Advantage Diagnostic Tool, and it appeared to have no issues.  Here's what it says:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-KC8YM-GGR8V-WVWDG
    Windows Product Key Hash: QjxnMrdloKkwer0559gieVBim1o=
    Windows Product ID: 89583-OEM-7411861-11887
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {40FA32D6-B8AC-48B0-80B7-65397711450B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error: M:20120710143922691-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Project Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{40FA32D6-B8AC-48B0-80B7-65397711450B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WVWDG</PKey><PID>89583-OEM-7411861-11887</PID><PIDType>8</PIDType><SID>S-1-5-21-1183505152-2982442180-3413962866</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire X1700</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-B3</Version><SMBIOSVersion major="2" minor="5"/><Date>20081210000000.000000+000</Date></BIOS><HWID>0F313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>148F038DE9C3A68</Val><Hash>rEJvjkimTwpWagJ1kWPQ7Vg31zI=</Hash><Pid>84888-308-4587747-63840</Pid><PidType>10</PidType></Product></Products><Applications><App Id="3A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: c3505bd0-004a-49b9-84db-a1a4869eddf1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00148-118-611887-02-1033-6002.0000-2222012
    Installation ID: 257603416250711580112491289433187073340741042361575714
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WVWDG
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PAAAAAEAAwABAAEAAQAGAAAAAgABAAEA6GFYdRRptAm0C+zFGp8opvL0jk/UI6YYqI0SqdIMrE6sViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   121008  APIC0954
      FACP   121008  FACP0954
      HPET   121008  OEMHPET0
      MCFG   121008  OEMMCFG
      WDRT   121008  NV-WDRT
      SLIC   ACRSYS  ACRPRDCT
      OEMB   121008  OEMB0954
      NVHD   121008  NVHDCP
      AWMI   121008  OEMB0954
      SSDT   DpgPmm  CpuPm

    After running this program, I went ahead and followed the suggestions on previous comment strings and I went to the Start menu, right clicked my computer, properties, and change my product key to what it said on my sticker.  After doing that, it said that windows activation was successful, yet the error message didn't go away.  Any ideas as to what I should do?

    Thursday, August 9, 2012 5:12 PM

Answers

  • ,,,and teh result of that was???

    Your original report, as you said, appears to show no problem.

    Does the notification still show, or has it gone?

    The report does, however, show that on 10th July, you did have a problem - it's possible that the problem was solved by running the tool as it has a limited repair capability buit-in.

    please run a new report, after attempting validation at www.microsoft.com/genuine/validate


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, August 9, 2012 9:50 PM
    Moderator

All replies

  • After posting, I went ahead and did the following:

    If for whatever reason, you are unable to change the product key or changing the product key (and then Activating) doesn't resolve the issue, try the below steps for repairing Vista's Licensing store:

    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Reboot Twice
    After rebooting twice, I got a black background, which I didn't have before, and it prompted me to re-enter my product key.  I didn't use the activate by phone method, and as a result, my computer seems worse off.  What should I do? Should I retry all the steps and do step 12?

    12) You may be required to re-enter the Product Key and/or Re-Activate. Use the Activate by Phone method.

    Thursday, August 9, 2012 5:51 PM
  • ,,,and teh result of that was???

    Your original report, as you said, appears to show no problem.

    Does the notification still show, or has it gone?

    The report does, however, show that on 10th July, you did have a problem - it's possible that the problem was solved by running the tool as it has a limited repair capability buit-in.

    please run a new report, after attempting validation at www.microsoft.com/genuine/validate


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, August 9, 2012 9:50 PM
    Moderator