missing product key for Windows Vista home Premium RRS feed

  • Question


    Hello all!


    I received a laptop from my aunt when she passed away. The system is now asking me for a product key and I have none. Does any one know how I can obtain one?

    Tuesday, June 17, 2008 12:27 AM


  • Hello NayNay71,


      Take a look and confirm if it is Windows or Office that is asking for the Product Key?


    ~If Windows, then you should be able to find the Product Key on the sticker on the side or bottom of the computer. (or if the current Windows was upgraded from a older version, then there should be an Upgrade Windows box that contains the Product Key)


    ~If Office, then either it was a Trial version that has reached the end of the trial period or the Product Key would have been included in the documentation that originally came with the computer.


    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, June 17, 2008 10:22 PM