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Can't Activate with an brand new, legit product key RRS feed

  • Question

  • Hello all,

    I am trying to downgrade a computer from W8 back to W7 because it is used in a robotics competition where W7 is required due to a network problem. Another mentor installed a temporary version and now I am trying to install the new product key I purchased. I read that I could go to a higher level product, so I purchased W7 Pro and have the product key. But when I try to activate it I get an error message saying it is not a valid key for this type of installed product. Shouldn't it allow me to activate with the higher level key?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
    Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
    Windows Product ID: 00359-112-0000007-85128
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {7BDE7199-71BC-4E39-ACC7-AB8B58622C91}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7BDE7199-71BC-4E39-ACC7-AB8B58622C91}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85128</PID><PIDType>5</PIDType><SID>S-1-5-21-2050187100-454465021-505253527</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite S855</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>6.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20121220000000.000000+000</Date></BIOS><HWID>BC423907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-000000-00-1033-7601.0000-0652013
    Installation ID: 003292065051065521498670547342056586453062612736237782
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XM76F
    License Status: Initial grace period
    Time remaining: 7080 minute(s) (4 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 4/1/2013 12:12:48 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:7:2013 06:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAln2YbeRLHC9Y+LIMYBdYPGKosoMGSZZj

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC TOSINV TOSINV00
      FACP TOSINV TOSINV00
      DBGP TOSINV TOSINV00
      HPET TOSINV TOSINV00
      BOOT TOSINV TOSINV00
      MCFG TOSINV TOSINV00
      WDAT TOSINV TOSINV00
      UEFI TOSINV TOSINV00
      ASF! TOSINV TOSINV00
      SLIC TOSINV TOSINV00
      SSDT INSYDE CR CRB  
      ASPT TOSINV TOSINV00
      SSDT INSYDE CR CRB  
      FPDT TOSINV TOSINV00
      MSDM TOSINV TOSINV00
      SSDT INSYDE CR CRB  
      SSDT INSYDE CR CRB  

    Monday, April 1, 2013 7:25 AM

Answers

  • you will have to install pro. the product key must match the edition of windows installed.

    you have home premium installed with the default key.

    Monday, April 1, 2013 10:06 AM
    Answerer

All replies

  • you will have to install pro. the product key must match the edition of windows installed.

    you have home premium installed with the default key.

    Monday, April 1, 2013 10:06 AM
    Answerer
  • Hello all,

    I am trying to downgrade a computer from W8 back to W7 because it is used in a robotics competition where W7 is required due to a network problem. Another mentor installed a temporary version and now I am trying to install the new product key I purchased. I read that I could go to a higher level product, so I purchased W7 Pro and have the product key. But when I try to activate it I get an error message saying it is not a valid key for this type of installed product. Shouldn't it allow me to activate with the higher level key?


    It is not possible to purchase just the Key - except through very limited channels.

    Where did you get this from?

    If you purchased the full install pack, you will need to do a reinstall with the valid Pro disk and Key.

    If y


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, April 1, 2013 1:41 PM
    Moderator
  • You will need to perform a Windows 7 Anytime Upgrade to Windows 7 Professional.  (It appears you are trying to just change the product key which will not work when upgrading).  Since it appears you do not have a perpetual product key for the current Windows 7 Home Premium installation, you will need to purchase a Full Retail Windows 7 Professional product key.

    Carey Frisch

    Tuesday, April 2, 2013 6:08 AM
    Moderator