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one care does not see my wd external hard drive RRS feed

  • General discussion

  • i've got a 500 gb external that i want specifically for backup purposes but one care does not see the drive?

    Sunday, April 27, 2008 12:18 AM

All replies

  • Can you access the drive in Windows Explorer? Is it possible that the drive has been assigned a drive letter that is the same as a mapped network Share? Did you install any software that came with the drive that might be locking access to the drive? Is the drive connected via USB or eSATA? If it is the latter, it will likely be seen as internal to OneCare and cannot be used for standard backup in OneCare.

    -steve

     

    Monday, April 28, 2008 2:28 PM
    Moderator