One care won't open

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  If it is having trouble opening, I suspect either a low memory situation or a conflict with another program. When it does open, do all functions work normally? Does a Tune-up run and complete, for example? Can you Change Settings?

  I recommend contacting support - 

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

  Saturday, March 29, 2008 1:27 AM

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  No functions work at all.....I can't do anything..i get the screen then the hourglass which eventually leads me to have to shutdown the window.

  Saturday, March 29, 2008 4:25 PM
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  Try the following -

  To repair .Net Framework 2.0 on XP:

  Open Control Panel

  Select Add or Remove Programs

  Locate Microsoft .Net Framework 2.0

  Select the entry and when the installer launches, select Repair.

  Reboot when it completes.

   

  Alternatively, see this KB article:

  http://support.microsoft.com/kb/306160

   

  To remove a corrupt .Net Framework install, use this tool:

  http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

   

  The download of .Net Framework 2.0 can be found here:

  http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

   

  To repair .Net Framework 2.0 and 3.0 on Vista, see this blog entry:

  http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx

   

  If the above does not resolve the problem with OneCare, please contact support:

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

   

  Sunday, March 30, 2008 1:33 PM

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