Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Disk not being recognised RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I can not get vista to recognise the windows live onecare installation disk could someone please tell me what I should do?
    Saturday, December 8, 2007 3:27 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    I'm going to assume that you have a copy of OneCare that is a 1.0 or 1.5 retail CD. If it is 1.0, it won't run under Vista at all. If it is 1.5, it will not run on Vista x64.

    Since the retail CD is simply an installer that goes online to get the latest version and supporting files, simply go to http://onecare.live.com and install from there. Once installed, activate with your LiveID and the retail product key from inside the box if this is your first activation.

    -steve

    Monday, December 10, 2007 2:50 PM
    Moderator