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Is my Microsft Office genuine? RRS feed

Answers

  • "pinkpearl" wrote in message news:85d7177f-ad17-4589-ac89-ae6b16f988ce...

    I keep getting a pop up saying my windows office is not genuine.  I bought Microsoft Office online. This is the download http://securedownloadzone.com/user/sZJnKS/ .  The site email was ecs@downloadshelp.net .

    Is the pop up spoof or is my version not genuine?

    Kind regards


    I know of only two legitimate download sites for retail Office (not counting some academic or Home use licenses.)  One is www.microsoft.com/office/downloads and that is for the installation of certain retail Office products where the licensee has no drive to install the product from.  The other is a download from Digital River which would be a purchase of an actual license through Microsoft Store.  Any site selling Office, especially at great discount, with a download is almost positively a counterfeit, pirated, or key generated product that if it doesn't fail activation immediately upon installation it will as soon as Microsoft finds out about the key.
     
    If already downloaded and it's price seems that it was too good to be true, you might want to attempt to get your money back.  If it is too good to be true and you haven't parted with your money I would not tempt fate.
    Tuesday, June 8, 2010 10:16 PM

All replies

  • Hello pinkpearl,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 8, 2010 11:54 AM
  • "pinkpearl" wrote in message news:85d7177f-ad17-4589-ac89-ae6b16f988ce...

    I keep getting a pop up saying my windows office is not genuine.  I bought Microsoft Office online. This is the download http://securedownloadzone.com/user/sZJnKS/ .  The site email was ecs@downloadshelp.net .

    Is the pop up spoof or is my version not genuine?

    Kind regards


    I know of only two legitimate download sites for retail Office (not counting some academic or Home use licenses.)  One is www.microsoft.com/office/downloads and that is for the installation of certain retail Office products where the licensee has no drive to install the product from.  The other is a download from Digital River which would be a purchase of an actual license through Microsoft Store.  Any site selling Office, especially at great discount, with a download is almost positively a counterfeit, pirated, or key generated product that if it doesn't fail activation immediately upon installation it will as soon as Microsoft finds out about the key.
     
    If already downloaded and it's price seems that it was too good to be true, you might want to attempt to get your money back.  If it is too good to be true and you haven't parted with your money I would not tempt fate.
    Tuesday, June 8, 2010 10:16 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {D0BCB690-9FAC-4DA2-AF6A-8F8A5773E5D9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 102
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D0BCB690-9FAC-4DA2-AF6A-8F8A5773E5D9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2895493254-2688857095-3753455567</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.12</Version><SMBIOSVersion major="2" minor="4"/><Date>20080828000000.000000+000</Date></BIOS><HWID>FC313507018400F8</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7B346FE747BB70E</Val><Hash>PxJQkgQsrWdg+R2ep+lnGj0uQSQ=</Hash><Pid>81602-903-6966942-68263</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versione servizio di gestione licenze software: 6.1.7600.16385

    Nome: Windows(R) 7, Ultimate edition
    Descrizione: Windows Operating System - Windows(R) 7, OEM_SLP channel
    ID di attivazione7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID esteso: 00426-00178-926-600006-02-1040-7600.0000-0722010
    ID di installazione: 009761116072394351376885399462030400594583166476892985
    URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338
    URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339
    URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341
    URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340
    Codice "Product Key" parziale: HYRR2
    Stato licenza: concesso in licenza
    Numero di ripristini Windows rimanenti: 4
    Ora attendibile: 10/06/2010 23.10.26

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAIAAgABAAIAAAACAAAAAwABAAEAeqhkCVEeCSR6f8gnfPvuzc5wRNhGBaUgkOf4KkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HP      VADER  
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-WKS
      SSDT   PmRef  CpuPm

     

    Thursday, June 10, 2010 9:29 PM
  • Do you have a question to go along with your report?
    Carey Frisch
    Thursday, June 10, 2010 9:38 PM
  • Do you have a question to go along with your report?
    Carey Frisch


    If you do, please create your own thread, post the Diagnostic Report and a description of the issue, in which you need assistance with.

    Thank you


    Darin MS
    Friday, June 11, 2010 8:52 PM