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Why suddenly am I getting "This copy of MS Office is not genuine" messages? RRS feed

  • Question

  • A few weeks ago, this message started appearing whenever i open Excel or Word: "This copy of MS Office is not genuine. In 7 day(s), Office apps will be marked as not genuine."

    Why did these messages suddenly begin to appear? Office came with my Dell laptop when I bought it four years ago. Nothing's changed.

    These messages have me freaked out. I'm working on my doctorate and am afriad all my Word docs are going to be locked up.

    Win XP Pro ver 2002 SP3.

    Thanks for your help!
    • Moved by Carey FrischMVP Friday, October 30, 2009 10:13 PM Moved to relevant category (From:Genuine Advantage Offers - Eligibility Issues Forum)
    Thursday, October 29, 2009 6:03 AM

Answers

All replies

  • Hello Leaderful,

    Please repost your Office related issue in the Office section of this forum:
    http://social.microsoft.com/Forums/en-US/genuineoffice/threads

    When you do, please follow these instructions:
    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, November 3, 2009 10:31 PM
    Thursday, October 29, 2009 4:25 PM
  • No reply from original poster.

    Question is assumed answered.

    Darin MS
    Tuesday, November 3, 2009 10:31 PM