No icon appears on the login screen that says "To begin, click your user name"...there's nothing to click! RRS feed

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  • Hello!

    When I boot up my computer, I'm taken to the blue screen where I can normally click on the icon to let me into my desktop.  Unfortunately, that icon has disappeared and I can't log in to my computer.  The user name was not password protected before.  Is there something I can do to get that icon back so that I can log onto my computer?  I've tried restarting the computer in safe mode but it just brings me to the same screen with larger font.   

    When I hit control-alt-del twice, I get a username but none of the passwords that I enter work.  Is there a default that I can use? 

    Thoughts?  Thanks so much for any help you can give!!!

    Sunday, March 28, 2010 11:43 PM

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