I'm unable to activate my Windows Vista license. Each time I try to activate online, I receive error code 0xC004F039. I attempted to call in the activation, but was told I was not eligible. Here is my diagnostic report:
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0x0
Windows Product Key: *****-*****-G996G-VWGXY-2V3X8
Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=
Windows Product ID: 89576-236-0200005-71580
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.0.6001.2.00010100.1.0.006
ID: {AE8EEF3C-EC6A-42FA-BED5-4C7A3428B7D1}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090805-0102
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AE8EEF3C-EC6A-42FA-BED5-4C7A3428B7D1}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89576-236-0200005-71580</PID><PIDType>1</PIDType><SID>S-1-5-21-4230171343-167994110-4163698129</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6530b (NZ982UC#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDD Ver. F.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20090731000000.000000+000</Date></BIOS><HWID>DE303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>B8D639AD3C04586</Val><Hash>SOMcY8ROkAQc8yobQQrbFKcEGMs=</Hash><Pid>89396-707-1303777-65162</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, Business edition
Description: Windows Operating System - Vista, VOLUME_KMSCLIENT channel
Activation ID: 4f3d1606-3fea-4c01-be3c-8d671c401e3b
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89576-00142-236-020000-03-1033-6001.0000-3022009
Installation ID: 019132790592989546273224870300314954287912271601967996
Partial Product Key: 2V3X8
License Status: Notification
Notification Reason: 0xC004F056.
Key Management Service client information
Client Machine ID (CMID): 3d102481-9968-4ffb-98f5-de1bcf9f1613
Registered KMS machine name: mostls1smssae01.us.cingular.net:1688
KMS machine extended PID:
Activation interval: 120 minutes
Renewal interval: 10080 minutes
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEAeqiG8l4R9sdUAwKThJvy9MLsZZBQDmSQRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 30DD
FACP HPQOEM 30DD
HPET HPQOEM 30DD
MCFG HPQOEM 30DD
ASF! HPQOEM 30DD
TCPA HPQOEM 30DD
SSDT HPQOEM SataAhci
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM SataAhci
DMAR
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
