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Windows Vista Activation Issue RRS feed

  • Question

  • I'm unable to activate my Windows Vista license.  Each time I try to activate online, I receive error code 0xC004F039.  I attempted to call in the activation, but was told I was not eligible.  Here is my diagnostic report:

    Diagnostic Report (1.9.0011.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

     

    Cached Validation Code: 0x0

    Windows Product Key: *****-*****-G996G-VWGXY-2V3X8

    Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=

    Windows Product ID: 89576-236-0200005-71580

    Windows Product ID Type: 1

    Windows License Type: KMS Client

    Windows OS version: 6.0.6001.2.00010100.1.0.006

    ID: {AE8EEF3C-EC6A-42FA-BED5-4C7A3428B7D1}(1)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.9.9.1

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Business

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.090805-0102

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Standard 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{AE8EEF3C-EC6A-42FA-BED5-4C7A3428B7D1}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89576-236-0200005-71580</PID><PIDType>1</PIDType><SID>S-1-5-21-4230171343-167994110-4163698129</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6530b (NZ982UC#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDD Ver. F.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20090731000000.000000+000</Date></BIOS><HWID>DE303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>B8D639AD3C04586</Val><Hash>SOMcY8ROkAQc8yobQQrbFKcEGMs=</Hash><Pid>89396-707-1303777-65162</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Name: Windows(TM) Vista, Business edition

    Description: Windows Operating System - Vista, VOLUME_KMSCLIENT channel

    Activation ID: 4f3d1606-3fea-4c01-be3c-8d671c401e3b

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89576-00142-236-020000-03-1033-6001.0000-3022009

    Installation ID: 019132790592989546273224870300314954287912271601967996

    Partial Product Key: 2V3X8

    License Status: Notification

    Notification Reason: 0xC004F056.

     

    Key Management Service client information

        Client Machine ID (CMID): 3d102481-9968-4ffb-98f5-de1bcf9f1613

        Registered KMS machine name: mostls1smssae01.us.cingular.net:1688

        KMS machine extended PID:

        Activation interval: 120 minutes

        Renewal interval: 10080 minutes

     

    HWID Data-->

    HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEAeqiG8l4R9sdUAwKThJvy9MLsZZBQDmSQRso=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    HPQOEM                             30DD   

      FACP                                   HPQOEM                             30DD   

      HPET                                    HPQOEM                             30DD   

      MCFG                                 HPQOEM                             30DD   

      ASF!                                     HPQOEM                             30DD   

      TCPA                                   HPQOEM                             30DD   

      SSDT                                    HPQOEM                             SataAhci

      SLIC                                      HPQOEM                             SLIC-MPC

      SSDT                                    HPQOEM                             SataAhci

      DMAR                                                                

      SSDT                                    HPQOEM                             SataAhci

      SSDT                                    HPQOEM                             SataAhci

      SSDT                                    HPQOEM                             SataAhci

     

     

    Tuesday, January 5, 2010 5:53 PM

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