Answered by:
PLEASE HELP WITH THIS TROUBLE!!!

Question
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FIX THIS TROUBLE!!! I WANT MY MICROSOFT WINDOWS AND MICROSOFT OFFICE ALL GENUINE!!!
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-QRPVF-V86FC-P3R8Y
Windows Product Key Hash: 5Jip0Tolixn3EHJtjms6Yg/PFNk=
Windows Product ID: 55274-640-3838562-23425
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {73E43B38-4B0B-48A1-81D9-D1840F8B4BEB}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{73E43B38-4B0B-48A1-81D9-D1840F8B4BEB}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P3R8Y</PKey><PID>55274-640-3838562-23425</PID><PIDType>1</PIDType><SID>S-1-5-21-1644491937-308236825-682003330</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1005.004</Version><SMBIOSVersion major="2" minor="3"/><Date>20041117000000.000000+000</Date></BIOS><HWID>1AE93E570184206C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57695</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>Monday, July 7, 2008 12:05 PM
Answers
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RoyaleJellieZ,
Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2). VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused. Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program, which would seem to be your situation.
If you search the forum for the part of the Product Key that is reported by the utility, "QRPVF-V86FC-P3R8Y" you will see that at least ten other posters have reported also using that Invalid Key.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
More bad news: Your Office 2003 Pro installation is showing as Nongenuine (Office status=114 means nongenuine). If this comes as a surprise to you, please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you demand the genuine copy that you paid for, or a refund. In any case, please uninstall the nongenuine installation of Office 2003 as soon as possible.
Look on the computer's case or in the materials that came with your computer or your retail purchase of Windows to see if you have a Certificate of Authenticity (CoA). If you have one, tell us about the CoA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
If you don't have a CoA for XP, then your options for resolution include:
1. Puchasing a full retail copy of XP at your local store or trusted major online retailer.
2. Purchasing an OEM copy if XP at your local store or trusted major online retailer.
3. Participating in the Genuine Windows Offer to buy a copy of XP directly from Microsoft.
4. Deleting XP and using a different Operating System on the computer, such as Linux.
Monday, July 7, 2008 2:20 PM