problem with microsoft fix it centar RRS feed

  • Question

  • I had some problems on my laptop, and after that when I tried to run microsoft fix it centar i got the following message: Failed to get troubleshooter catalog. Error MatsGetSup catalog failed.

    What should I do?

    Friday, November 26, 2010 9:33 PM

All replies

  • Dear customer,


    Could you please elaborate more on the following details?

    1. Is your laptop in corpnet or at home?

    2. Could you please retry Fix It Center after reinstalling MSXML 6.0?


    Coco Ma
    Software Development Engineer In Test
    Product Quality and Online

    This email is provided "AS IS" with no warranties, and confers no rights.
    Monday, November 29, 2010 1:36 AM
  • Coco Ma, tenho o mesmo problema, baixo o programa e quando vou instalar o fixitcenter, da o seguinte erro:

    fix it center encontered an erro

    an unexpected erro has occurred. Plase close and try to run setup again leter.

    possuo um XP sp3

    antivirus panda. 

    Monday, November 29, 2010 4:28 PM