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Compaq coming up with issues with no serial number??

    Question

  • Hi i have had my laptop for 4 years and suddenly it has come up with windows isnt geniune, which it is as it was installed to the laptop when i bought it, and also saying no serial code when i first boot it up, i have tried many things but would like some advice if anyone can help me? in bios it is saying non vista operating system?
    Tuesday, June 12, 2012 10:37 AM

Answers

  • "DawnUK" wrote in message news:9b415170-3e13-490a-87a8-b0e1eb12fd11...
    do you think that would correct the bios problem? bet the windows 7 costs alot :(
     
    Yes it would correct the problem - but you are correct, it would cost a lot.
    IMHO, it would be preferable to purchase a new computer.
     
    Your problem is that you have a damaged SLIC table in the BIOS which is not correctable by anyone other than the manufacturer ( unless you have the COA Key, which you say you don't) . Your machine is out of warranty, therefore the manufacturer will charge $$$ to repair it.
     
    There are benefits to a new purchase (such as a 'cheap' upgrade to Windows 8 when it comes out) at the moment. as well as the assurance of 12 months support from the manufacturer.
     
    The major problem would be what to do with the existing machine. That can be donated to charity, for recycling, or used for another OS than Windows.  Scrapping it completely is also an option, but it seems likely to be wasteful as it's otherwise a perfectly good machine as far as I can tell from what we've seen here..
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 13, 2012 8:35 PM
    Moderator

All replies

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {C0B63DB1-DEFA-450D-A55F-68A0FB29299B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_ldr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C0B63DB1-DEFA-450D-A55F-68A0FB29299B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-498254331-3445231449-1817113703</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090428000000.000000+000</Date></BIOS><HWID>A2323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-2057-6001.0000-1642012
    Installation ID: 000456175375363201519965512611112020897924120673960514
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 44MV3
    License Status: Initial grace period
    Time remaining: 21480 minute(s) (14 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAeqjuyVaKEjd6fzAt4sfgC/L0fh+JYLD2/gKsVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm

    Tuesday, June 12, 2012 11:26 AM
  • "DawnUK" wrote in message news:659fa337-30b7-4d2f-a13c-67e6f1bde8ba...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090428000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: 44MV3
    License Status: Initial grace period
    Time remaining: 21480 minute(s) (14 day(s))

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

     
     
     
    Your main problem is that the OS is unable to properly read the BIOS SLIC table, which is required to be able to self-activate the OEM_SLP Key in use.
     
     
    You need to change the Key to the one on your COA sticker on the machine's case, using the Change Product Key link at the bottom of the System properties page - you may need to activate by phone.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 12, 2012 12:59 PM
    Moderator
  • where do i find system properties?
    Tuesday, June 12, 2012 3:16 PM
  • Click on the Start button

    Right click on Computer, and select Properties


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, June 12, 2012 3:27 PM
    Moderator
  • it isnt giving me a option of adding the key
    Tuesday, June 12, 2012 3:58 PM
  • tried putting my windows key in? and it says windows activation error error code OxC004E003
    Tuesday, June 12, 2012 4:05 PM
  • You normally get that code if you attempt to enter the OEM_SLP code, having retrieved it from teh system using Magical JellyBean, or some other Keyfinder.

    You MUST use the one from the COA sticker on the case.

    If you do, and get the error again, post a new MGADIag report - after checking your Key against the one in the original report. The one you enter CANNOT end with the 5 characters 44MV3


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, June 12, 2012 4:57 PM
    Moderator
  • the microsoft label details have wore away on my laptop and the only label i can see is the hp one with product, s/n p/n :(
    Tuesday, June 12, 2012 5:12 PM
  • Your problem is that for some reason, the system is unable to properly read the SLIC table in the BIOS, which is required to be able to self-activate the OEM_SLP Key with which the computer came installed.

    The normal solution is to change the Key to the one on your COA sticker - but you say that you are unable to read the Key there.

    In such circumstances, the only things you can do are

    1) recreate the Licensing Store - in case it's a minor software problem causing the misread
    2) try updating the BIOS to the latest available Vista-compliant one, from the manufacturer's website
    3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table
    4) a reformat and reinstall using the manufacturer's recovery media
    5) purchase a new license for Windows (or a new computer)   

    Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice. 

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one you already have from your Keyfinder

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, June 12, 2012 5:36 PM
    Moderator
  • i spoke with HP and they said i would need the recovery disks and i bought them and have re installed everything and everything is as new apart from this problem is still there, i was hoping once everything was installed again it would work :(
    Tuesday, June 12, 2012 6:02 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {C0B63DB1-DEFA-450D-A55F-68A0FB29299B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_ldr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C0B63DB1-DEFA-450D-A55F-68A0FB29299B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-498254331-3445231449-1817113703</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.11</Version><SMBIOSVersion major="2" minor="4"/><Date>20090821000000.000000+000</Date></BIOS><HWID>A2323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-2057-6001.0000-1642012
    Installation ID: 000456175375363201519965512611112020897924120673960514
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 44MV3
    License Status: Initial grace period
    Time remaining: 21000 minute(s) (14 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAeqjuyVaKEjd6fzAt4sfgC/L0fh+JYLD2/gKsVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm

    Tuesday, June 12, 2012 6:59 PM
  • for number 7, rename token etc

    it come back saying

    A duplicate file exists or the file cannot be found?

    Tuesday, June 12, 2012 7:03 PM
  • Download and install the latest BIOS Update for your specific model Compaq laptop.  See: HP Support and Drivers

    Carey Frisch

    Tuesday, June 12, 2012 7:10 PM
    Moderator
  • In that case, you've probably run the fix before - try with this version of line 7 instead ..

    7) Type: rename tokens.dat tokens.bar3


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, June 12, 2012 7:22 PM
    Moderator
  • "Carey Frisch" wrote in message news:c2a695c5-2670-4f40-bf67-925e84bebf39...
    Download and install the latest BIOS Update for your specific model Compaq laptop.  See: HP Support and Drivers

    Carey Frisch

    Try reading beyond the first post in a thread, Carey.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 12, 2012 7:24 PM
    Moderator
  • Try minding your own business for a change....

    Carey Frisch

    Tuesday, June 12, 2012 7:41 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {C0B63DB1-DEFA-450D-A55F-68A0FB29299B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_ldr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C0B63DB1-DEFA-450D-A55F-68A0FB29299B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-498254331-3445231449-1817113703</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23</Version><SMBIOSVersion major="2" minor="4"/><Date>20101221000000.000000+000</Date></BIOS><HWID>A2323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-2057-6001.0000-1642012
    Installation ID: 014674898940989080414430819053238954179751337152202566
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 44MV3
    License Status: Initial grace period
    Time remaining: 21000 minute(s) (14 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJTuyVaKEjd6fzAt4sfgC/L0fh+JYLD2/gKsVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm

    Tuesday, June 12, 2012 7:50 PM
  • seemed to run through fine this time, but i dont think its made no difference :(
    Tuesday, June 12, 2012 7:52 PM
  • "DawnUK" wrote in message news:488b9a1f-e701-4e5e-98cc-0b38f88fe163...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002

     
     
    No, you're right, there's no change
    see if HP have a Vista-compliant BIOS update for your machine.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 12, 2012 8:01 PM
    Moderator
  • i have tried to install the one i think is right ,but i am not 100% sure if its the right one but if it is i still have the same problem:(
    Tuesday, June 12, 2012 8:30 PM
  • I can't honestly say I'm surprised.

    that leaves you with these options

    3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table
    4) a reformat and reinstall using the manufacturer's recovery media
    5) purchase a new license for Windows (or a new computer) 

     - which we can't help you with.

    However, there is one possibility  that occasionally works - and that is to contact your local MS Activation Center and see if they can help. Some people have reported that they were given new keys under these circumstances, while others have failed.

    Pick your local center from the list here - they are mostly 24hour toll-free, so it's a low-cost option :) When you get to the ansafone, do NOT respond when it asks which service you require (possibly twice) - this should force a live operator to respond, who can try and help.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, June 12, 2012 8:46 PM
    Moderator
  • i used the recovery disks and the problem was still there, maybe i missed something, what is the reformatting or would the cds automatically do it? :)
    Tuesday, June 12, 2012 8:52 PM
  • "DawnUK" wrote in message news:73dfb17b-a66e-4717-ad4f-ae570c5379a8...
    i used the recovery disks and the problem was still there, maybe i missed something, what is the reformatting or would the cds automatically do it? :)
     
    Using the recovery disks usually reformats the machine automatically - thereby deleting all data and installed programs.
    Some manufacturer's have a 'repair' option which reinstalls certain parts of the system only (I don't know if HP is one of them)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 12, 2012 9:09 PM
    Moderator
  • I used the recovery disks yesterday and everything was perfect but this problem didnt change lol

    by the way thanks very much for all the help your offering, i am trying the disks again, i may throw it out the window if it fails :)

    Tuesday, June 12, 2012 9:14 PM
  • "DawnUK" wrote in message news:5f84dc34-ccaf-4fae-adc9-899d07636c53...

    I used the recovery disks yesterday and everything was perfect but this problem didnt change lol

    by the way thanks very much for all the help your offering, i am trying the disks again, i may throw it out the window if it fails :)

    I doubt very much it will make any difference :(
    Your only options are contacting HP to see if they will help (probably $$), MS  (maybe $$), or purchasing a new license/machine - unless you can decipher the COA sticker.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 12, 2012 9:39 PM
    Moderator
  • Consider the following:

    1.  Purchase a Microsoft Windows 7 Home Premium SP1 64-bit

    2.  Boot from the Windows 7 DVD and delete the current hard drive partition.

    3.  Creat a new partition and install Windows 7.

    4.  Visit Windows Update and install the updates.

    5.  You'll be up and running in three hours.


    Carey Frisch

    Tuesday, June 12, 2012 9:47 PM
    Moderator
  • why do you think it wont work, considering i have tried re installing with windows recovery disks, i noticed programme on the disk is windows home premium but on my laptop it came with vista, so could this be causing a problem?
    Wednesday, June 13, 2012 1:00 PM
  • do you think that would correct the bios problem? bet the windows 7 costs alot :(
    Wednesday, June 13, 2012 1:01 PM
  • "DawnUK" wrote in message news:848db74d-2d85-4e22-8ac2-5afc87136c8c...
    why do you think it wont work, considering i have tried re installing with windows recovery disks, i noticed programme on the disk is windows home premium but on my laptop it came with vista, so could this be causing a problem?
     
    No - check the disk again, it will almost certainly have 'Vista' somewhere on it. (certainly, if you posted an MGADiag report after the last reinstall, then it showed as being Vista!)
     
    The problem is with the BIOS SLIC table on the motherboard, not with the software. You need to beat HP around the head until they cough up a BIOS option that reinstalls the proper SLIC table. (which could take until next millennium), or produce an alternative solution.
     
    If the problem had been software-based, then the first reinstall would have solved it.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 13, 2012 8:35 PM
    Moderator
  • "DawnUK" wrote in message news:9b415170-3e13-490a-87a8-b0e1eb12fd11...
    do you think that would correct the bios problem? bet the windows 7 costs alot :(
     
    Yes it would correct the problem - but you are correct, it would cost a lot.
    IMHO, it would be preferable to purchase a new computer.
     
    Your problem is that you have a damaged SLIC table in the BIOS which is not correctable by anyone other than the manufacturer ( unless you have the COA Key, which you say you don't) . Your machine is out of warranty, therefore the manufacturer will charge $$$ to repair it.
     
    There are benefits to a new purchase (such as a 'cheap' upgrade to Windows 8 when it comes out) at the moment. as well as the assurance of 12 months support from the manufacturer.
     
    The major problem would be what to do with the existing machine. That can be donated to charity, for recycling, or used for another OS than Windows.  Scrapping it completely is also an option, but it seems likely to be wasteful as it's otherwise a perfectly good machine as far as I can tell from what we've seen here..
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 13, 2012 8:35 PM
    Moderator
  • i have bought  a new laptop, i was trying to sort this one out to give to my dad. So installing new software other than vista would correct the fault? or may it just be there, if it would sort it then what are all of the things i can put on instead of vista, my dad would just use internet for general internet browsing, I have windows 7 on my new laptop and i have 3 of those small notebook things and they all have xp on
    Wednesday, June 13, 2012 11:18 PM
  • Please Email Microsoft WGA Support aand continue to work with those experts directly.  Unfortunately, those who regularly participate in this forum have run out of viable ideas, sorry!

    Carey Frisch

    Thursday, June 14, 2012 2:14 AM
    Moderator
  • Hi i contacted microsoft and they rang me back, they sorted the serial code as put a new one in for me, but the no serial number thing still there lol and still says running non vista
    Monday, June 18, 2012 4:20 PM
  • "DawnUK" wrote in message news:8e30b150-faa4-4d5e-ada0-122281393b4c...
    Hi i contacted microsoft and they rang me back, they sorted the serial code as put a new one in for me, but the no serial number thing still there lol and still says running non vista
     
    Please post a new MGADiag report - and you should pursue MS to fix the problem properly

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 18, 2012 6:16 PM
    Moderator