Can't change wrong mail listed for attempted Live One Care activation RRS feed

  • Question

  • I accidentally listed my email address, rather than my spouses. for activating a second machine on live one care. Now, it won't let me change it now that I have the correct information, so it won't activate yet it says I already have an account  I am trapped in an infinate loop.  How do I just get this #$#%^&%#$ product activated on an existing subscription?  (I pulled it off the first computer because it doesn't like to play with Norton products, even when they don'tr overlap functions)

    Sunday, January 20, 2008 8:15 PM


  • Unfortunately, due to a bug in 2.0 activation, you will need to reinstall OneCare in order to enter the correct LiveID for your subscription.



    Monday, January 21, 2008 2:38 AM