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WORKFLOW - Emailing free text fields RRS feed

  • Question

  • Hi,

    im currently having the following issue: im trying to create a workflow based off an opportunity record. it is basically: when the opportunity is created, and it contains certain parameters (check conditions), send an email. the issue im having is when creating the email. the email should contain the "opportunity descripttion field" in the body of the email, along with other mapped data. im having issues with the "free text" fields, such as the "description", because its not showing on the email, when the recipent gets it. anybody has an idea or workaround on how i might be able to populate free text of an entity (in this case, opportunity) on a workflow email?

    thanks.

    Ricardo

    Saturday, May 3, 2014 4:04 AM

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