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new harddrive and no one care help RRS feed

  • Question

  • added a new hard drive and removed some of the old one and i cant find my one care how do i get it reinstalled on my computer woluld appreciate the help thx
    Friday, April 3, 2009 5:06 PM

Answers

  • Go to http://onecare.live.com and download the trial of OneCare. After it is installed, open OneCare and click on the Subcribe link. Sign in with the LiveID for your subscription and it will activate the local copy.

     

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

     

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.



    Did you replace your drive and install Windows again? I'm not clear on your statement about "removed some of the old one."

     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90


    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, April 3, 2009 6:31 PM
    Moderator