Sign in

Microsoft.com

Microsoft

Remove From My Forums

Resetting OneCare Account

Question
0

Sign in to vote

My computer hard drive crashed at the end of semester and it was rebuilt by the manufacturer. I had an OneCare account and a Live ID account but have lost the information. Had to open an new Live ID account to get here. Who and how do I contact someone who can help me?

Thursday, August 27, 2009 1:16 AM

Answers

0

Sign in to vote
Support may be able to help retrieve your original account information. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marked as answer by Stephen BootsMVP, Moderator Thursday, August 27, 2009 12:04 PM
Thursday, August 27, 2009 4:19 AM

Moderator