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a unauthorized change was made to windows RRS feed

  • Question

  • everytime i restart windown i get the error in the title and have to reenter my key and activate again, i dont know if there a limit on how many times you can activate, but i dont want to be doing it every time windows starts, also alot of programs stop working, media player etc and something about DX9,


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MJW9M-8YR7J-23JCG
    Windows Product Key Hash: wmr3vo00MAjlfxiM3Wq2nWccFWQ=
    Windows Product ID: 00426-066-8660967-86687
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {4E764B83-A38E-4C77-BC6F-D1E33AD683B8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error: T:20100120210907041-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4E764B83-A38E-4C77-BC6F-D1E33AD683B8}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-23JCG</PKey><PID>00426-066-8660967-86687</PID><PIDType>5</PIDType><SID>S-1-5-21-3508280547-2815555235-1423216971</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7510</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.2</Version><SMBIOSVersion major="2" minor="5"/><Date>20080717000000.000000+000</Date></BIOS><HWID>63BB3607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-066-866096-00-2057-7600.0000-0202010
    Installation ID: 010670129445880383243240456546525146794103242421666576
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 23JCG
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 21/01/2010 04:38:13

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAeqg4HczLHqXKZpIACIUWc1Y0ePqqRYRUHn5MWA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            071708        APIC0857
      FACP            071708        FACP0857
      MCFG            071708        OEMMCFG
      WDRT            071708        NV-WDRT
      OEMB            071708        OEMB0857
      SSDT            DpgPmm        CpuPm


    Thursday, January 21, 2010 4:42 AM

Answers

  • Hello energyboost,


     Try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible. 

      The way I understand how your issue works, this should not fix the problem. However, I have seen at least one time were these steps did fix this type of issue, so it's worth a try.

    1)    Login to Vista in Normal Mode

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select Run as Administrator

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.


    Lastly, you can try repairing Windows using System Restore.  This will restore windows back to a point before the issue occured:

    1)    Reboot Vista into Safe Mode

    2)    Click the ‘Start’ button

    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    5)    Click the "Next" button.

    6)    Reboot back into Normal mode


    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.


    Sorry I couldn't be more help,
    Darin MS

    Monday, January 25, 2010 8:25 PM

All replies

  • Hello energyboost,

      Windows is experiencing a Trusted Store Tamper. 

      In your Diagnostic Report you will see the line "TTS Error: T:20100120210907041-".  

    TTS ='Tamper Time Stamp' 

      The long number with a letter in front is the Time Stamp and the indicator of what type of Tamper it is. 

    'T' = Trusted Store Tamper

    20100120210907041 = Year:2010, Month:01, Day:20, Time (in 24hr format):1090 and (i believe) Miliseconds:7041  
    Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals

     
      Trusted Store Tampers are usually caused by a semi-incompatible Driver. Your comment about DX9 (DirectX 9) suggests to me that the Driver causing the problem may be the Graphic Card driver (this is just a guess, so it may be a different driver is to blame).  There is, unfortunatly, no way for me to tell exactly which is the problem.

      I recommend first that you update to the most current Graphic Card driver.  If that doesn't resolve the issue, update all the drivers for the hardware used in your computer.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, January 21, 2010 11:08 PM
    • Unmarked as answer by Darin Smith MS Monday, January 25, 2010 8:25 PM
    Thursday, January 21, 2010 11:08 PM
  • hi


    Thanks for the reply, i will try updating driver for grafix card, if its not drivers is there any thing else it could be?

    Thanks
    Friday, January 22, 2010 7:00 AM
  • ho

    nope still doing it, i have updated all my drivers and restarted and

    a unauthorized change was made to windows

    Friday, January 22, 2010 7:40 AM
  • Hello energyboost,


     Try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible. 

      The way I understand how your issue works, this should not fix the problem. However, I have seen at least one time were these steps did fix this type of issue, so it's worth a try.

    1)    Login to Vista in Normal Mode

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select Run as Administrator

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.


    Lastly, you can try repairing Windows using System Restore.  This will restore windows back to a point before the issue occured:

    1)    Reboot Vista into Safe Mode

    2)    Click the ‘Start’ button

    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    5)    Click the "Next" button.

    6)    Reboot back into Normal mode


    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.


    Sorry I couldn't be more help,
    Darin MS

    Monday, January 25, 2010 8:25 PM