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can't sign in to microsoft money RRS feed

  • Question

  • I have money+ on a new computer (both run windows 7). I entered my ms live email and password, but money will not accept password. I tried changing password to no avail. email and password work fine for live.com and getting mail.?
    Tuesday, August 4, 2015 10:34 PM

All replies

  • You will not get into the file without the credentials in effect when the file was saved. If you changed credentials, you cannot use the new information to get into your Money file. You need to use the old information.

    Disconnect from the Internet.  Pull your ethernet cable or turn off
    your modem -- whatever it takes.  Start Money, click below the
    password field to select "I want to sign in to Money directly,
    without access to all online services." then click Next.


    If you get into your file, and if you are using Money Plus,
    remove your LiveID.  Do not attempt to change your LiveID.  If you
    already changed your LiveID, use the credentials that were in
    effect at the time that you saved that Money file.  To remove the
    Live ID, go to File-PasswordManager, and choose to remove your
    LiveID.  To remove or add a conventional password, also see
    File->PasswordManager.

    The password is case-sensitive.  If you are not sure of your
    credentials, write down what you remember.  Consider permutations.
    Check your notes.  You will not get into the file without those
    credentials in effect when the file was saved.

    Tuesday, August 4, 2015 11:04 PM
    Moderator