Morning Bip 1969,
Curious did you receive any error codes or any messeging whatsoever when the WGA failed to install? This will be important for us so we may analyze your situation more. Are you currently running programs such as anti-maleware, anti-virus, or firewall either software or hardware? If so you may want to temp. disable them and try install the WGA again. Should this not work I would like to provide you with instructions to manually install the WGA program.
WGA
1. Click the Start button, then click “Run”
2. Type in “iexplore http://go.microsoft.com/fwlink/?LinkID=39204” then click ‘OK’. You will be prompted to download “LegitCheckControl.cab”.
3. Choose Open. Once this completes, a window will open showing two files, LegitCheckControl.dll and LegitCheckControl.inf. Leave this window open for now.
4. Click the Start button, then click “Run”
5. Type in “system32”, then click ‘OK’. (If you are running Windows XP, you may need to click “show files” to allow access to this system directory.)
6. Drag the LegitCheckControl.dll file from the window that was open into the system32 directory. If you are prompted to overwrite a file, choose ‘Yes’ to overwrite any existing file. (If you are running Vista, you may be prompted to provide administrator permission to complete the action. If so, press “Continue” and allow it.)
7. Click the Start button, then click “Run”
8. Type “regsvr32 LegitCheckControl.dll”, and then click ‘OK’.
9. You should see a dialog saying “DllRegisterServer in LegitCheckControl.dll succeeded.”
Please let me know the outcome. Thank you.
Stephen Holm, MS
WGA Forum Manager
