microsoft word asking me to introduce a product key RRS feed

  • Question

  • "Incorect key" when i am introducing the product key that i got with the purchase of Windows Live One Care. What shoul I do.
    Friday, October 2, 2009 11:11 PM


All replies

  • You will usually see this message when the product key is entered incorrectly. Try viewing the product key with a magnifier. If you can't correctly enter the product key you can contact support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, October 3, 2009 12:30 PM
  • Just to be clear, your subject line says "microsoft word." Word and OneCare are two different products and each need their own key to activate.
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Sunday, October 4, 2009 11:40 PM