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Error message when you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "Action Microsoft.Crm.setup.Server.DeleteHotFixesAction failed RRS feed

  • Question

  • Hi all,

    This happened to me when I did an upgrade from 3.0 to 4.0. However, I clicked on retry and the program proceeded to install without any issues.

    I'm wondering why this error came up. After doing some hunting on the web I found this article:

    http://support.microsoft.com/kb/951180

    It says that the problem is fixed in the latest rollup for CRM 4.0.

    IS Micorsoft really stupid or what?? How can install a rollup for CRM 4.0 if I haven't even installed it yet??

    Sorry, just had to vent my frustration..

     

    Friday, October 15, 2010 12:07 AM

Answers

  • Hi,

    When Microsoft CRM is being installed, it asks if we wanted to download the setup files. And in those downloads it tries to update the setup files with latest versions. May be when u were doing the upgrade u didn't selected the option of get setup updates.

    Regards

    TGB


    Microsoft Certified Business Management Solutions Specialist
    Friday, October 15, 2010 12:41 AM

All replies

  • Hi,

    When Microsoft CRM is being installed, it asks if we wanted to download the setup files. And in those downloads it tries to update the setup files with latest versions. May be when u were doing the upgrade u didn't selected the option of get setup updates.

    Regards

    TGB


    Microsoft Certified Business Management Solutions Specialist
    Friday, October 15, 2010 12:41 AM
  • Thanks for the reply The Great Believer. Yes, I did notice that I did not select to download the setup files. I will do that next time I do the real install.

    Cheers,

    Stanley

    Friday, October 15, 2010 12:46 AM