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Microsoft office 2007 not accepting legit key RRS feed

  • Question

  • I purchased HP netbook and it came with Windows 7 and MS office 2007 installed. I used the key at the back of netbook but Office doesn't accept it. I have run the diagnostic and pasted below is the result.Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6DHR7-X99PJ-3FGDB
    Windows Product Key Hash: QeXBTi1VsLHgVi2/T3o9Gqd7mLo=
    Windows Product ID: 00342-OEM-8992752-30008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011
    ID: {C50C4405-E46E-40D2-AC94-92EFB66ACEF3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C50C4405-E46E-40D2-AC94-92EFB66ACEF3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3FGDB</PKey><PID>00342-OEM-8992752-30008</PID><PIDType>2</PIDType><SID>S-1-5-21-3773249073-1495914245-1469902041</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Mini 2102</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.12</Version><SMBIOSVersion major="2" minor="6"/><Date>20100423000000.000000+000</Date></BIOS><HWID>D1B90600018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00178-927-530008-02-1033-7600.0000-3482010
    Installation ID: 002141215954193734632766982732216922914435178830188876
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3FGDB
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 4/26/2011 12:24:12 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: KgAAAAAAAQABAAIAAAABAAAAAQABAAEAnJ9GTx64qP7onrJM8htYUHIZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HP      SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SLIC   HPQOEM  SLIC-MPC

     

    Monday, April 25, 2011 7:31 PM

Answers

  • "totaltasch" wrote in message news:86a6b169-03b2-4324-9f43-4984146be188...

    I purchased HP netbook and it came with Windows 7 and MS office 2007 installed. I used the key at the back of netbook but Office doesn't accept it. I have run the diagnostic and pasted below is the result.Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6DHR7-X99PJ-3FGDB
    Windows Product Key Hash: QeXBTi1VsLHgVi2/T3o9Gqd7mLo=
    Windows Product ID: 00342-OEM-8992752-30008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011

     


    You are almost certain to find that what was installed was a TRIAL of MS Office - unless you specifically paid extra for a full install.
    The Key on the sticker is for Windows, not Office (read it carefully -- it says Windows?)
     
    If you want a full copy of Office you will have to purchase a copy of Office - MS no longer sells Office 2007, but you can purchase Office2010 from MS or from any reputable computer store

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 25, 2011 7:54 PM
    Moderator
  • The product key affixed to your computer is for Microsoft Windows and not for Microsoft Office.  In order to activate Microsoft Office, you'll need to purchase a suitable Microsoft Office Suite.
    Carey Frisch
    Monday, April 25, 2011 7:57 PM
    Moderator

All replies

  • "totaltasch" wrote in message news:86a6b169-03b2-4324-9f43-4984146be188...

    I purchased HP netbook and it came with Windows 7 and MS office 2007 installed. I used the key at the back of netbook but Office doesn't accept it. I have run the diagnostic and pasted below is the result.Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6DHR7-X99PJ-3FGDB
    Windows Product Key Hash: QeXBTi1VsLHgVi2/T3o9Gqd7mLo=
    Windows Product ID: 00342-OEM-8992752-30008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011

     


    You are almost certain to find that what was installed was a TRIAL of MS Office - unless you specifically paid extra for a full install.
    The Key on the sticker is for Windows, not Office (read it carefully -- it says Windows?)
     
    If you want a full copy of Office you will have to purchase a copy of Office - MS no longer sells Office 2007, but you can purchase Office2010 from MS or from any reputable computer store

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 25, 2011 7:54 PM
    Moderator
  • The product key affixed to your computer is for Microsoft Windows and not for Microsoft Office.  In order to activate Microsoft Office, you'll need to purchase a suitable Microsoft Office Suite.
    Carey Frisch
    Monday, April 25, 2011 7:57 PM
    Moderator