E-mail router Error occurred when I load user to make Test Access
Error
The E-mail Router Configuration Manager was unable to retrieve user and queue information from the Microsoft Dynamics CRM server. This may indicate that the Microsoft Dynamics CRM server is busy. Verify that URL 'http://organization name' is correct. Additionally,
this problem can occur if specified access credentials are insufficient. To try again, click Load Data. (The request failed with HTTP status 404: Not Found.)
I tried to put CRM server IP address in URL ,and uninstalled and reinstalled E-mail router again. the same error occurred.
and E-mail router send mail interanal and failed in external mail. we are working with Exchange 2010.