blue screen error, replacement of cd, duplicate cd of genuine windows xp professional SP2 RRS feed

  • Question

  •   I have installed windows xp sp2  genuine  software(operating system).
    While installing i found the reply from machine that one of the file was missing. Now I am getting blue screen error.
    then i have installed all updates including WIN SP3.
    till i am getting blue screen error.
    I want replacement of the oem software.
    is it possible without paying extra price ?
    By means of download?
    What is the solution?

    Friday, September 5, 2008 9:34 AM


  • Hi MDK,

    your might have a corrupted disc. The only way to get back another copy is via your hardware vendor.
    Contact your hardware vendor immediately to ask for a replacement. You might have to pay for a media replacement cost.

    Alternatively, i have heard from the community that the ISO file can be downloaded by searching the search engines.
    Or you could ask around if any of your friends have a copy of it. If you look into the EULA, you're allowed to keep a legal duplicate of the original disc. Make a copy from your friend while retaining your original disc and license. Remember to use your own key, and not that of your friend's.
    Dennis Chung | IT Pro Evangelist | Microsoft Singapore
    Tuesday, September 9, 2008 2:23 AM