locked
Another hard-disk crash....no disks from supplier RRS feed

  • Question

  • Hi,

    Have had a total hard drive failure, so a new one installed. I got my IBM machine on an HCI program and they won't supply any discs, etc.

    I have a CoA - it says IBM under Windows WP Home Edition.

    I've tried using another set of Media (from one of the architects at work) but it won't let me validate using my product key.

    Many thanks for any help that can be given - this is the info from MGADIAG:

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-R3R2D-TRP4D-PPPCT
    Windows Product Key Hash: SUU0kAOTSdJVQWhaOEwUrsBFXcI=
    Windows Product ID: 76477-007-8164986-21862
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {524C9FFC-3FF5-409D-AA34-0258B9FB46C4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{524C9FFC-3FF5-409D-AA34-0258B9FB46C4}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PPPCT</PKey><PID>76477-007-8164986-21862</PID><PIDType>5</PIDType><SID>S-1-5-21-1957994488-527237240-1177238915</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>8422KGF</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>2BKT38AUS</Version><SMBIOSVersion major="2" minor="34"/><Date>20041111000000.000000+000</Date></BIOS><HWID>5C06320701844073</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: EE1C:HITACHI, Ltd|EE1C:HITACHI, Ltd|EE1C:HITACHI, Ltd|12FCE:IBM
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Monday, July 6, 2009 5:27 PM

Answers

  • The problem is you installed Windows XP using a retail installation CD and you have an OEM product key.
    Try the following tool to change the product key: Windows Product Key Update Tool
    Carey Frisch
    • Marked as answer by AShuttle Monday, July 6, 2009 5:52 PM
    Monday, July 6, 2009 5:30 PM
    Moderator

All replies

  • The problem is you installed Windows XP using a retail installation CD and you have an OEM product key.
    Try the following tool to change the product key: Windows Product Key Update Tool
    Carey Frisch
    • Marked as answer by AShuttle Monday, July 6, 2009 5:52 PM
    Monday, July 6, 2009 5:30 PM
    Moderator
  • That seems to have worked a treat!

    Thanks very much! :-D
    Monday, July 6, 2009 5:53 PM