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    My Live OneCare installation on my laptop appears to be acting strangely -- even if I allow a program through the firewall (either via the popup dialogue or by manually going to the advanced settings and adding the program), the firewall continues to block the program. This has occured on:

    1) A few installers
    2) Opera 9.5 Beta 2
    3) PuTTy and all of its related programs
    4) Paint.NET
    5) MiKTeX


    And seems to be continuing to occur on all programs I install past this point. I do not think it is a settings issue -- both my laptop and desktop are designated as Hub PC's and my desktop does not experience this problem -- and, neither did the laptop prior to a three-week old OS reinstallation. Is this just a "reinstall" issue, or is there an actual workaround? I am not confident about the reinstallation fixing this problem; I installed Live OneCare on a third computer in my household, and that computer, too, started to experience an almost identical issue (though here, the manual allowing of the executable properly functioned). That computer ultimately just had Live OneCare uninstalled.

    Unfortunately, my would-be work around is also thwarted by Live OneCare -- I can enable the Windows firewall (Vista SP1), but periodically Live OneCare will disable it (presumably to avoid firewall conflicts) even though the Live OneCare firewall is set to "turn off indefinitely"!

    Thanks!

    Sunday, June 1, 2008 9:17 PM

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    I suggest uninstaling One Care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 ( in Vista right click the saved file and select "Run as Administrator") then reinstall One Care.

    If the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Sunday, June 1, 2008 9:27 PM
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    I agree with Jim that a support contact would be in order. I have not seen what you have encountered on 2 PCs now and have been running OneCare on many computers for quite some time. Is there perhaps some other security software that you are running concurrently with OneCare?

    It would seem counterproductive to be disabling the OneCare firewall and seeing the red status in order to get around this problem, even with the Windows firewall active in its place.

    The problem you described used to be common with Dynamic disk partitions, but OneCare will now refuse to install if you have Dynamic partitions.

    -steve

     

    Monday, June 2, 2008 1:20 AM
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