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one care will not update RRS feed

  • Question

  • it tells me that my subscription is over but i got 5 more months?  anyone else have this problem and also at this time my wifi is also asking for the password and wont keep the info all at the same time
    Thursday, October 2, 2008 12:16 PM

Answers

  • If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Based on the fact that the PC seems to also be losing your other settings, I think your PC battery isn't holding a charge, causing the clock and other hardware information to be reloaded each time the PC is booted.

    -steve

     

    Thursday, October 2, 2008 1:18 PM
    Moderator