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AssignRequest without shareing to previous owner RRS feed

  • Question

  • Hi, I have set a team as an owner of a queue, so I get emails which come to a queue owned by that team. I have a plugin which sometimes needs to assign the email to another team (using logic that is not important for this). I have noticed that after assign request completes, the email is shared with the original owner dispite the fact that my system setting is set to not share records with previous owner. Is there a parameter I can provide to AssignReauest so this does not happen?

    Thanks in advance

    Thursday, November 7, 2013 3:10 PM