Thanks Nico,
I intend to capture the contact's email address but i'm still not clear how I would map the record to an existing record by email address and add the email enquiry on the form to a Queue as a Queue item which displays the contact's first name and last name
subject of email? Can you explain how I would go about doing that?
I currently have a queue set up in CRM 2011 which contains emails from existing contact records and I can see their first name, last name and email subject line. Can i acheive the same using a online webform?
Regards
Dave
David Kelly