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WGA Diagnostic Data RRS feed

  • Question

  • I cannot install some updates on my pc, here is the WGA Data that was retrived, please help me. 

     

     

    Diagnostic Report (1.7.0012.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Detailed Status: N/A

    Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT

    Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=

    Windows Product ID: 76459-OEM-2111907-00106

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 5.1.2600.2.00010300.2.0.hom

    ID: 0271c4d8-4998-475d-ab17-b24150fc90a1

    Is Admin: Yes

    AutoDial: No

    Registry: 0x0

    WGA Version: Registered, 1.5.723.1

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic:

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: Failed to retrieve file version. - 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: FCEE394C-3178-80070002

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Archivos de programa\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: c:\windows\system32\winlogon.exe

    File Mismatch: c:\windows\system32\licdll.dll

    File Mismatch: c:\windows\system32\dpcdll.dll

    File Mismatch: c:\windows\system32\ntoskrnl.exe

    File Mismatch: c:\windows\system32\ntdll.dll

    File Mismatch: c:\windows\system32\kernel32.dll

    File Mismatch: c:\windows\system32\crypt32.dll

    File Mismatch: c:\windows\system32\advapi32.dll

    File Mismatch: c:\windows\system32\setupapi.dll

    File Mismatch: c:\windows\system32\pidgen.dll

    File Mismatch: c:\windows\system32\oembios.bin

    File Mismatch: c:\windows\system32\oembios.dat

    File Mismatch: c:\windows\system32\oembios.sig

    File Mismatch: c:\windows\system32\syssetup.dll

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>0271c4d8-4998-475d-ab17-b24150fc90a1</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>76459-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-1122328989-2445323066-1986647699</SID><SYSTEM><Manufacturer>HP PAVILION 06                                                  </Manufacturer><Model>Asterope                                                        </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20051202000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>6CA53B5F0184C05C</HWID><UserLCID>080A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar de México(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard Company</name><model>Compaq Presario</model></SBID><OEM/></MachineData>              <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Tuesday, May 29, 2007 5:50 AM

Answers

  • Carlo,

     

    Are you receiving any error codes whatsoever?  If so can you please let me know.  Thank you

     

     

    Stephen Holm, MS

    OGA and WGA Forum Manager

    Tuesday, May 29, 2007 6:59 PM