Answered by:
Help! Windows 7 not genuine?

Question
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {48ACBC98-12E1-4171-A22A-36EFC76A13BE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{48ACBC98-12E1-4171-A22A-36EFC76A13BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1246668704-3521591053-932680917</SID><SYSTEM><Manufacturer>Packard Bell</Manufacturer><Model>ixtreme M5120</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A4</Version><SMBIOSVersion major="2" minor="5"/><Date>20100305000000.000000+000</Date></BIOS><HWID>CDB93607018400FA</HWID><UserLCID>0414</UserLCID><SystemLCID>0414</SystemLCID><TimeZone>Vest-Europa (normaltid)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>NEC </OEMID><OEMTableID></OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Versjon av Software Licensing-tjeneste: 6.1.7600.16385
Navn: Windows(R) 7, HomePremium edition
Beskrivelse: Windows Operating System - Windows(R) 7, OEM_SLP channel
Aktiverings-ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Utvidet PID: 00359-00178-926-800006-02-1033-7600.0000-2292009
Installasjons-ID: 011415226326851614352964690703405531907210558356039825
URL-adresse til prosessorsertifikat: http://go.microsoft.com/fwlink/?LinkID=88338
URL-adresse til maskinsertifikat: http://go.microsoft.com/fwlink/?LinkID=88339
URL-adresse til brukslisens: http://go.microsoft.com/fwlink/?LinkID=88341
URL-adresse til produktnøkkelsertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
Delvis produktnøkkel: 7QJB7
Lisensstatus: Varsling
Årsak til varsling: 0xC004F07C.
Antall gjenværende Windows-rearmeringer: 2
Klarert tid: 11.12.2010 23:15:00
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:11:2010 23:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAIABAABAAEAAQADAAAAAQABAAEAonZ29RvnhLHA6oKUEDNU8iT51hqN72I9gjftbWahji4=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS A c e r
FACP ACRSYS A c e r
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC NEC
OEMB ACRSYS A c e r
AWMI ACRSYS A c e r
SSDT A M I POWERNOW
Saturday, December 11, 2010 10:19 PM
Answers
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"Fbino" wrote in message news:c6076df3-5f67-437c-be13-213c834b06c1...No i have never had the machine for repair, its just the way i bougth it. But i did update the bios for few months ago.
It maybe that that's caused your problem - either revert back to the original BIOS if possible, or contact the manufacturer to see if they have a Win7-compliant update for it.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, December 13, 2010 10:53 PM
- Marked as answer by Darin Smith MS Monday, December 13, 2010 10:53 PM
Monday, December 13, 2010 11:11 AMModerator -
Or just change out the Product key for the one listed on the CoA sticker on the side or bottom of the PC. That is what it is there for, as a backup key for just such situations.
Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, December 13, 2010 10:53 PM
Monday, December 13, 2010 10:53 PM
All replies
-
"Fbino" wrote in message news:86eecf0e-09c6-481f-bef7-e4013a2e333a...Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {48ACBC98-12E1-4171-A22A-36EFC76A13BE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{48ACBC98-12E1-4171-A22A-36EFC76A13BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1246668704-3521591053-932680917</SID><SYSTEM><Manufacturer>Packard Bell</Manufacturer><Model>ixtreme M5120</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A4</Version><SMBIOSVersion major="2" minor="5"/><Date>20100305000000.000000+000</Date></BIOS><HWID>CDB93607018400FA</HWID><UserLCID>0414</UserLCID><SystemLCID>0414</SystemLCID><TimeZone>Vest-Europa (normaltid)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>NEC </OEMID><OEMTableID></OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Versjon av Software Licensing-tjeneste: 6.1.7600.16385
Navn: Windows(R) 7, HomePremium edition
Beskrivelse: Windows Operating System - Windows(R) 7, OEM_SLP channel
Aktiverings-ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Utvidet PID: 00359-00178-926-800006-02-1033-7600.0000-2292009
Installasjons-ID: 011415226326851614352964690703405531907210558356039825
URL-adresse til prosessorsertifikat: http://go.microsoft.com/fwlink/?LinkID=88338
URL-adresse til maskinsertifikat: http://go.microsoft.com/fwlink/?LinkID=88339
URL-adresse til brukslisens: http://go.microsoft.com/fwlink/?LinkID=88341
URL-adresse til produktnøkkelsertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
Delvis produktnøkkel: 7QJB7
Lisensstatus: Varsling
Årsak til varsling: 0xC004F07C.
Antall gjenværende Windows-rearmeringer: 2
Klarert tid: 11.12.2010 23:15:00
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:11:2010 23:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAIABAABAAEAAQADAAAAAQABAAEAonZ29RvnhLHA6oKUEDNU8iT51hqN72I9gjftbWahji4=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS A c e r
FACP ACRSYS A c e r
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC NEC
OEMB ACRSYS A c e r
AWMI ACRSYS A c e r
SSDT A M I POWERNOW
Your Packard Bell machine appears to have had Win 7 installed from an NEC computer Recovery disk set - but using an Acer OEM_SLP key. Although the machine has a BIOS late enough to be Win7-compliant, it appears only to have markers for Vista, so a Win7 OEM_SLP key may not work. As a result, the machine is thoroughly confused.You need to reinstall with the proper recovery disk set for your machine, or change the Product Key in use to the one on your COA sticker (assuming it is for Win 7 Home Premium).
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, December 11, 2010 11:00 PMModerator -
This windows 7 was on the comuter when i bougth it, for about 10 months ago. And this problem started yesterday.:(
Saturday, December 11, 2010 11:52 PM -
"Fbino" wrote in message news:7ceba829-798a-4710-863f-5bd4a6d1d3da...
This windows 7 was on the comuter when i bougth it, for about 10 months ago. And this problem started yesterday.:(
The BIOS is dated March of this year - so if you've updated it, that may be the cause of the OS mismatch, if you got a version for Vista rather than for Win 7. Unfortunately the Packard-Bell site is almost impossible to find your way around without all the details of the model number, etc. so can't see if this could be the case.As far as the apparent NEC problem is concerned, Have you had the machine in for repair at all? it's always possible that the person who did the job attempted to reinstall, and botched the job by using an inappropriate disk set from a similar machine.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, December 12, 2010 1:54 AMModerator -
No i have never had the machine for repair, its just the way i bougth it. But i did update the bios for few months ago.Sunday, December 12, 2010 8:33 PM
-
"Fbino" wrote in message news:c6076df3-5f67-437c-be13-213c834b06c1...No i have never had the machine for repair, its just the way i bougth it. But i did update the bios for few months ago.
It maybe that that's caused your problem - either revert back to the original BIOS if possible, or contact the manufacturer to see if they have a Win7-compliant update for it.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, December 13, 2010 10:53 PM
- Marked as answer by Darin Smith MS Monday, December 13, 2010 10:53 PM
Monday, December 13, 2010 11:11 AMModerator -
Or just change out the Product key for the one listed on the CoA sticker on the side or bottom of the PC. That is what it is there for, as a backup key for just such situations.
Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, December 13, 2010 10:53 PM
Monday, December 13, 2010 10:53 PM